nexus/sreweekly/markdown/197/02-oops-learning-from-the-incident-you-didn-t-have.md

OOPS! Learning from the incident you didn’t have

• 期号: SRE Weekly Issue #197（2019-12-08）
• 作者: Lorin Hochstein
• 链接: https://www.learningfromincidents.io/blog/oops-learning-from-the-incident-you-didnt-have

简介

In order to understand how things went wrong, we need to first understand how they went right

I love the move toward using the term “operational surprise” rather than “incident”.

正文

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