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# Building a customer-focused Observability Maturity Model
- **期号**: SRE Weekly Issue #422(2024-04-28)
- **作者**: Andrew Macdonald — Xero
- **链接**: https://devblog.xero.com/building-a-customer-focused-observability-maturity-model-7b890aa11cb5
## 简介
As Xero transitioned to a standard of “you build it you run it”, suddenly more engineering teams were responsible for knowing about and implementing observability. They designed this maturity model to help teams understand what they were aiming for and how to get there.
## 正文
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