4.6 KiB
Ask 5 Whys to get to the root of any problem
- 期号: SRE Weekly Issue #62（2017-03-05）
- 作者: —
- 链接: https://blog.asana.com/2015/06/workstyle-ask-5-whys-to-get-to-the-root-of-any-problem/
简介
Asana shares their “Five Whys” process, which they use not only for outages but even for missed deadlines. This caught my eye:
Our team confidently focuses on problem mitigation while fighting a fire, knowing that there will be time for post-mortem and long-term fixes later.
正文
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