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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-185/">SRE Weekly Issue #185</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-185/">September 15, 2019</a>
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<a href="https://sreweekly.com/sre-weekly-issue-185/" title="Permalink to SRE Weekly Issue #185" class="email_only">View on sreweekly.com</a>
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<h2 style="text-align: center; font-size: 80%; color: #909090;">A message from our sponsor, VictorOps:</h2>
<p>Machine learning is already being used in many DevOps processes – driving highly efficient workflows across the entire software delivery lifecycle. See how machine learning is currently being used to improve incident management and response in production environments:</p>
<p><a href="http://try.victorops.com/sreweekly/machine-learning-in-incident-management">http://try.victorops.com/sreweekly/machine-learning-in-incident-management</a></p>
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<h2>Articles</h2>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.theatlantic.com/magazine/archive/2019/07/mh370-malaysia-airlines/590653/" target="_blank">What Really Happened to Malaysia’s Missing Airplane</a></div>
<div class="sreweekly-description">
<p>This is a tough read, but really enlightening.</p>
<p><small><em>Thanks to Courtney Eckhardt for this one.</em></small></p>
<p><small>William Langewiesche — The Atlantic</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.acolyer.org/2019/06/19/nines-are-not-enough/" target="_blank">Nines are not enough: meaningful metrics for clouds</a></div>
<div class="sreweekly-description">
<p>Read this to find out why it&#8217;s so hard to nail down SLOs for cloud services.</p>
<p><small>Adrian Colyer — The Morning Paper (summary)</small></p>
<p><small>Mogul &amp; Wilkes (original paper)</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.zdnet.com/article/screaming-car-wreck-of-internet-routing-needs-a-fire-brigade-geoff-huston/" target="_blank">&#8216;Screaming car wreck&#8217; of internet routing needs a fire brigade</a></div>
<div class="sreweekly-description">
<p>BGP: the horrifying, ugly monster lurking at the base of the Internet.</p>
<p><small>Stilgherrian — ZDNet</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://slate.com/technology/2014/08/shark-attacks-threaten-google-s-undersea-internet-cables-video.html" target="_blank">The Global Internet Is Being Attacked by Sharks, Google Confirms</a></div>
<div class="sreweekly-description">
<p>A different kind of monster.</p>
<p><small>Will Oremus — Slate</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://cloud.google.com/blog/products/devops-sre/shrinking-the-impact-of-production-incidents-using-sre-principles-cre-life-lessons/" target="_blank">Shrinking the impact of production incidents using SRE principles</a></div>
<div class="sreweekly-description">
<p>When you’re thinking about best practices for improving phases of the production incident cycle, there are three SRE principles that particularly matter for this task. Keep these in mind as you think about reliability.</p>
<p><small>Myk Taylor — Google</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.pagerduty.com/blog/business-response-ops-guides/" target="_blank">Optimizing Business Response When Technical Incidents Happen</a></div>
<div class="sreweekly-description">
<p>It&#8217;s important that we remember that there&#8217;s more to incident response than the technical aspect.</p>
<p><small>George Miranda — PagerDuty</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.safetydifferently.com/what-i-learnt-from-failure/" target="_blank">What I learnt from failure</a></div>
<div class="sreweekly-description">
<p>Learn from this Second Officer&#8217;s account of a maritime near-miss and the five lessons they learned. My favorite:</p>
<blockquote><p>As professionals, we always have more than one goal.</p></blockquote>
<p><small>Nippin Anand — Safety Differently</small></p>
</div>
</div>
<h2>Outages</h2>
<ul class="sreweekly-outages">
<li><a href="https://status.pagerduty.com/incidents/2c7xrx7dzpgq">PagerDuty</a></li>
<li><a href="https://comicbook.com/IRL/2019/09/09/facebook-instagram-snapchat-down/">Facebook, Instagram, and Snapchat</a></li>
<li><a href="https://extra.ie/2019/09/14/news/irish-news/more-disruption-for-ryanair-passengers-after-morning-system-outage">Ryanair</a></li>
<li><a href="https://piunikaweb.com/2019/09/10/uber-down-app-reportedly-crashing-for-many-company-investigating/">Uber</a></li>
<li><a href="http://feedproxy.google.com/~r/HerokuStatus/~3/OSr5PjvI4k8/1899">Heroku</a></li>
<li><a href="https://status.fastly.com/incidents/61d5b0vfqqqw">Fastly</a></li>
</ul>
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