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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-346/">SRE Weekly Issue #346</a></h1>
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<div class="entry-date" itemprop="datePublished" >
<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-346/">November 6, 2022</a>
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<a href="https://sreweekly.com/sre-weekly-issue-346/" title="Permalink to SRE Weekly Issue #346" class="email_only">View on sreweekly.com</a>
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<h2 style="text-align: center;font-size: 80%;color: #909090;">A message from our sponsor, <a href="https://rootly.com/demo/?utm_source=sreweekly">Rootly</a>:</h2>
<p>Manage incidents directly from Slack with Rootly&nbsp;🚒.</p>
<p>Rootly automates manual tasks like creating an incident channel, Jira ticket and Zoom rooms, inviting responders, creating statuspage updates, postmortem timelines and more. Want to see why companies like Canva and Grammarly love us?:</p>
<p><a href="https://rootly.com/demo/">https://rootly.com/demo/</a></p>
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<h2 class="wp-block-heading">Articles</h2>
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<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://medium.com/@ElizAyer/nobody-could-have-known-inclusive-behaviors-to-counter-a-culture-of-short-termism-cf662e1bab26" target="_blank" rel="noopener">“Nobody could have known”: inclusive behaviors to counter a culture of short-termism</a></div>
<div class="sreweekly-description">
<p>The theme of this article is, <em>somebody knows</em>. So often this is the case with lurking infrastructure issues, and it only becomes clear that <em>somebody knew</em> about the underlying risk once things blow up (or never). How can we find out these things that <em>someone</em> already knows, soon enough to act?</p>
<p>&nbsp;&nbsp;<small>Elizabeth Ayer</small></p>
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</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://admiralcloudberg.medium.com/rain-of-fire-falling-the-crash-of-american-airlines-flight-191-e17ffc5369e5" target="_blank" rel="noopener">Rain of Fire Falling: The crash of American Airlines flight 191</a></div>
<div class="sreweekly-description">
<p>In this air crash investigation report, <em>somebody knew</em>: the maintenance supervisor had written multiple memos about a risky maintenance practice to no avail, and the practice directly contributed to the crash.</p>
<p>&nbsp;&nbsp;<small>Admiral Cloudberg</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://admiralcloudberg.medium.com/flying-blind-the-crash-of-invicta-international-airways-flight-435-964c045ac80c" target="_blank" rel="noopener">Flying Blind: The crash of Invicta International Airways flight 435</a></div>
<div class="sreweekly-description">
<p>And in this one, <em>somebody knew</em> too: a trained pilot in a nearby village called air traffic control to warn them that a plane looked likely to crash into a mountain and needed to pull up — shortly before it hit the mountain.</p>
<p>  <small>Admiral Cloudberg</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://twitter.com/richburroughs/status/1588549621097566212?s=20" target="_blank" rel="noopener">@richburroughs on Twitter Re: Twitter layoffs</a></div>
<div class="sreweekly-description">
<p>A lolsob-worthy comment on laying off SREs. And <a href="https://mobile.twitter.com/SQLSuperVillain/status/1588575512209035266">here</a>&#8216;s a totally on-point reply with the <em>somebody knew</em> moment.</p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://ferd.ca/the-demanding-work-of-analyzing-incidents.html" target="_blank" rel="noopener">The Demanding Work of Analyzing Incidents</a></div>
<div class="sreweekly-description">
<p>Partly, it&#8217;s about accepting that this is hard work. The other part is choosing where your energy input can yield the most learning.</p>
<p><small><em>Full disclosure: Fred is my teammate at work.</em></small></p>
<p>  <small>Fred Hebert</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://incident.io/blog/podcast" target="_blank" rel="noopener">incident.fm podcast</a></div>
<div class="sreweekly-description">
<p>Check it out, the incident.io folks started a podcast about incidents!</p>
<p>  <small>incident.io</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://status.cloud.google.com/incidents/mREMLwZFe3FuLLn3zfTw" target="_blank" rel="noopener">Google Cloud Platform BigQuery incident report</a></div>
<div class="sreweekly-description">
<p>Here&#8217;s Google&#8217;s report for a BigQuery outage that occurred on October 13.</p>
<p>&nbsp;&nbsp;<small>Google</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.last9.io/why-we-auto-delete-slack-messages-killing-tribal-knowledge-at-last9/" target="_blank" rel="noopener">Why we auto-delete slack messages &#8211; killing tribal knowledge at Last9</a></div>
<div class="sreweekly-description">
<blockquote>
<p>At last9, we auto-delete slack messages after 2 days on all personal Direct Messages. These retention policies force teams to improve documentation, kill tribal knowledge and drive accountability for mistakes, errors.</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Nishant Modak — Last9</small></p>
</div>
</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://github.blog/2022-11-02-github-availability-report-october-2022/" target="_blank" rel="noopener">GitHub Availability Report: October 2022</a></div>
<div class="sreweekly-description">
<p>There are some interesting tidbits in the pile of incidents in this report.</p>
<p>&nbsp;&nbsp;<small>Jakub Oleksy — GitHub</small></p>
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