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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-376/">SRE Weekly Issue #376</a></h1>
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<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-376/">June 11, 2023</a>
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<h2 style="text-align: center;font-size: 80%;color: #909090;">A message from our sponsor, <a href="https://rootly.com/demo/?utm_source=sreweekly">Rootly</a>:</h2>
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<div class="sreweekly-title"><a href="https://www.datadoghq.com/blog/engineering/2023-03-08-deep-dive-into-incident-response/" target="_blank" rel="noopener">2023 03 08 Incident: A Deep Dive into Our Incident Response</a></div>
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<p>With 100 workstreams and over 500 engineers engaged, this was the biggest incident response I&#8217;ve read about in years.</p>
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<p>We had to force ourselves to identify the facts on the ground instead of “what ought to be,” and overrule our instincts to look for data in the places we normally looked (since our own monitoring was impacted).</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Laura de Vesine — Datadog</small></p>
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<div class="sreweekly-title"><a href="https://thenewstack.io/how-the-3-pillars-of-observability-miss-the-big-picture/" target="_blank" rel="noopener">How the &#8216;3 Pillars of Observability&#8217; Miss the Big Picture</a></div>
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<blockquote>
<p>When you unify these three “pillars” into one cohesive approach, a new ability to understand the full state of your system in several new ways also emerges.</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Danyel Fisher — The New Stack</small><br>
&nbsp;&nbsp;<small><em>Full disclosure: Honeycomb, my employer, is mentioned.</em></small></p>
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<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://status.dev.azure.com/_event/392143683/post-mortem" target="_blank" rel="noopener">Azure DevOps Outage in South Brazil</a></div>
<div class="sreweekly-description">
<p>This report details the 10-hour incident response following the accidental deletion of live databases (rather than their snapshots, as intended).</p>
<p>&nbsp;&nbsp;<small>Eric Mattingly — Azure</small></p>
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<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://news.ycombinator.com/item?id=36223543" target="_blank" rel="noopener">Show HN: Keep – Create production alerts from plain English</a></div>
<div class="sreweekly-description">
<p>Neat trick: write your alerts in English and get GPT to convert them to real alert configurations.</p>
<p>&nbsp;&nbsp;<small>Shahar and Tal — Keep (via HackerNews)</small></p>
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<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://utcc.utoronto.ca/~cks/space/blog/sysadmin/DNSResolverQueryLimitsIssue" target="_blank" rel="noopener">A potential issue with outstanding query limits in your DNS resolver</a></div>
<div class="sreweekly-description">
<p>If your DNS resolver is responsible for handling queries for both internal and external domains, what happens when external DNS requests fail? Can internal ones still proceed?</p>
<p>&nbsp;&nbsp;<small>Chris Siebenmann</small></p>
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<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://davidkcaudill.medium.com/delusion-soup-how-observability-got-here-and-what-we-can-do-about-it-21e3be942e9c?source=rss-6ae4c389b6bf------2" target="_blank" rel="noopener">Delusion Soup: How Observability Got Here, and What We Can Do About It</a></div>
<div class="sreweekly-description">
<p>This article explains potential pitfalls and downsides to observability tools and the ways vendors might try to get you to use them, along with tips for how to avoid the traps.</p>
<p>&nbsp;&nbsp;<small>David Caudill</small></p>
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<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://surfingcomplexity.blog/2023/06/10/treating-uncertainty-as-a-first-class-concern/" target="_blank" rel="noopener">Treating uncertainty as a first-class concern</a></div>
<div class="sreweekly-description">
<blockquote>
<p>Too often, we dismiss the anomaly we just faced in an incident as a weird, one-off occurrence. And while that specific failure mode likely will be a one-off, we’ll be faced with new anomalies in the future.</p>
</blockquote>
<p>&nbsp;&nbsp;<small>Loron Hochstein — Surfing Complexity</small></p>
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