76 lines
2.4 KiB
Markdown
76 lines
2.4 KiB
Markdown
---
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title: "Self-Serve Product Request（自助产品创建流程）"
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type: concept
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tags: [Product-Hub, PHT, Self-Serve, OpenText, Thor, Workflow]
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sources:
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- public-cloud-learning-sessions-opentext-product-hub-pht-overview-and-qa-20240806
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last_updated: 2026-05-11
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---
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## Self-Serve Product Request（自助产品创建流程）
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Self-Serve Product Request 是 OpenText Product Hub（PHT）中新建产品的核心理念——由产品经理或开发经理自行提交，经业务线（LOB）审批后生效，无需人工干预即可完成产品创建。
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## 流程概述
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```
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产品经理/开发经理
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↓
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填写表单
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- Business Unit (BU)
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- Line of Business (LOB)
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- Product Name
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- Product Manager
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- 开发经理
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- 必需属性（如发布门控机制 P2M）
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↓
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LOB 审批（业务线负责人审阅）
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↓
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Product 创建完成
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```
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## 关键要求
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| 字段 | 说明 |
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|------|------|
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| Business Unit | 必填，产品归属的业务单元 |
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| Line of Business | 必填，产品归属的业务线 |
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| Product Name | 必填，官方产品名称 |
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| Product Manager | 必填，产品经理 |
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| 开发经理 | 必填 |
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| Release Gate Mechanism | 必填属性（如 P2M） |
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| Source Repo | 可选，源代码仓库映射 |
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| Artifact Repo | 可选，制品仓库映射 |
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| Dependencies | 可选，产品依赖关系 |
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| Product Teams/Guests | 可选，访问控制配置 |
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## 权限配置
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- **Engineering 类型**：全权访问（Owner）
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- **Moderator 类型**：维护者访问
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## GitLab 同步注意事项
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- Source Repo 在 GitLab 创建后，需 **24 小时**才在 PHT 中反映
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- 空的 Group/Repository 无法在 PHT 中被搜索到
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## 支持渠道
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- 产品名称/状态变更：`erphd@opentext.com`
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- 技术问题：`aangetoolsupport@opentext.com`
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## 与 Project Thor 的关系
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自助服务理念是 [[Project Thor]] 自服务模式的体现——各团队自主管理产品信息，平台提供基础设施支持，降低中央团队的行政负担。
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## Connections
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- [[Self-Serve-Product-Request]] ← managed_by ← [[Product Hub (PhD)]]
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- [[Self-Serve-Product-Request]] ← requires ← Product Hierarchy
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- [[Self-Serve-Product-Request]] ← part_of ← [[Project Thor]]
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- [[Self-Serve-Product-Request]] ← depends_on ← GitLab（Source Repo 同步延迟 24h）
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## Sources
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- [[public-cloud-learning-sessions-opentext-product-hub-pht-overview-and-qa-20240806]]
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