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Incident Management – Food Fight Podcast
- 期号: SRE Weekly Issue #117（2018-04-08）
- 作者: Nell Shamrell-Harrington and Nathen Harvey
- 链接: http://foodfightshow.org/2018/03/incident-management.html
简介
This episode of Food Fight is an hour-long interview with guests Rob Schnepp, Ron Vidal, and Chris Hawley, the 3 firefighters behind Blackrock 3 Partners. It’s a great intro to the Incident Management System, and well worth a listen.
Shout-out to Maple Player, an android audio player with a really high-quality tempo increase feature. I was able to listen at 1.5x speed and still understand everything; otherwise, I wouldn’t have had time this week.
正文
Join Blackrock 3 Partners as they discuss Incident Management on the Food Fight Show.
Panel
- Ron Vidal - website ,twitter - @br3guys
- Rob Schnepp - website ,twitter - @br3guys
- Chris Hawley - website ,twitter - @br3guys
- Nell Shamrell-Harrington github ,twitter ,blog
- Nathen Harvey github ,twitter ,blog
Show Notes
Upcoming Chef Events
- FINTECH:CODE - March 15-16, London
- R-ETAIL:CODE - March 15-16, London
- March Madness Viewing Party - March 15, NYC
- Microsoft DevOps User Group Meeting: Continuously Deploy .Net Applications with Habitat - March 20, Austin, TX
- Computing DevOps Summit - March 21, London
- DevOps Days Baltimore - March 21-22, Baltimore, MD
- ChefConf - May 22-25, Chicago, IL
- View all upcoming events
Upcoming Blackrock 3 Training
- IT Incident Command and Incident Management - March 22-23, Oakland, CA
Show Notes
- What is an “Incident” and what is “Incident Management”?
- How does incident management impact mean-time-to-recover (MTTR)?
- Advising companies how NOT to have a single point of failure: PROCESS - Predictable. Repeatable. Optimize. Clear. Empowerment. Scalable. Sustainable. “Learn all you care, share all you know.”
- What is the lifecycle of an incident?
- What is an “Incident Commander”?
- Liaison Officer: (LNO)
- Where does learning and collaboration come into play with incident commanding?
- Peacetime and Wartime; After Action Review (AAR), Root Cause Analysis (RCA)
Picks
Nell
- Quiver
- The United States and Canadian Womens Hockey Teams
Chris
Rob
- Oyster Bitters
- IlFornino ® Elite Plus - Wood Fired Pizza Oven
Ron
- Operation Dagger: Singapore
- Substitute a smokey mezcal in place of a bourbon or rye in a Manhattan.
- Icebreaker Outerwear
- FREITAG Bags
Nathen
Download
The Food Fight Show is brought to you by Nathen Harvey and Nell Shamrell with help from other hosts and the awesome community of Chefs.
The show is sponsored, in part, by Chef.
Feedback, suggestions, and questions: info@foodfightshow.com or http://github.com/foodfight/showz.