83 lines
4.1 KiB
Markdown
83 lines
4.1 KiB
Markdown
# Incident Management – Food Fight Podcast
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- **期号**: SRE Weekly Issue #117（2018-04-08）
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- **作者**: Nell Shamrell-Harrington and Nathen Harvey
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- **链接**: http://foodfightshow.org/2018/03/incident-management.html
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## 简介
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This episode of Food Fight is an hour-long interview with guests Rob Schnepp, Ron Vidal, and Chris Hawley, the 3 firefighters behind Blackrock 3 Partners. It’s a great intro to the Incident Management System, and well worth a listen.
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Shout-out to Maple Player, an android audio player with a really high-quality tempo increase feature. I was able to listen at 1.5x speed and still understand everything; otherwise, I wouldn’t have had time this week.
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## 正文
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Join [Blackrock 3 Partners](http://www.blackrock3.com/) as they discuss Incident Management on the Food Fight Show.
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## Panel
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- Ron Vidal - [website](http://www.blackrock3.com/) ,[twitter - @br3guys](https://twitter.com/br3guys)
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- Rob Schnepp - [website](http://www.blackrock3.com/) ,[twitter - @br3guys](https://twitter.com/br3guys)
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- Chris Hawley - [website](http://www.blackrock3.com/) ,[twitter - @br3guys](https://twitter.com/br3guys)
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- Nell Shamrell-Harrington [github](https://github.com/nellshamrell) ,[twitter](https://twitter.com/nellshamrell) ,[blog](http://nellshamrell.com/)
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- Nathen Harvey [github](http://github.com/nathenharvey) ,[twitter](http://twitter.com/nathenharvey) ,[blog](http://nathenharvey.com)
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## Show Notes
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## Upcoming Chef Events
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- [FINTECH:CODE](https://events.chef.io/events/fin-code/) - March 15-16, London
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- [R-ETAIL:CODE](https://events.chef.io/events/r-etail-code/) - March 15-16, London
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- [March Madness Viewing Party](https://events.chef.io/events/march-madness-viewing-party/) - March 15, NYC
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- [Microsoft DevOps User Group Meeting: Continuously Deploy .Net Applications with Habitat](https://events.chef.io/events/microsoft-devops-user-group-meeting-continuously-deploy-net-applications-habitat/) - March 20, Austin, TX
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- [Computing DevOps Summit](https://events.chef.io/events/computing-devops-summit-2/) - March 21, London
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- [DevOps Days Baltimore](https://events.chef.io/events/devops-days-baltimore/) - March 21-22, Baltimore, MD
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- [ChefConf](https://chefconf.chef.io/) - May 22-25, Chicago, IL
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- [View all upcoming events](https://events.chef.io/)
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## Upcoming Blackrock 3 Training
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- [IT Incident Command and Incident Management](https://www.eventbrite.com/e/it-incident-management-and-incident-command-tickets-39529284153?aff=eac2) - March 22-23, Oakland, CA
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## Show Notes
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- What is an “Incident” and what is “Incident Management”?
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- How does incident management impact mean-time-to-recover (MTTR)?
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- Advising companies how NOT to have a single point of failure: PROCESS - Predictable. Repeatable. Optimize. Clear. Empowerment. Scalable. Sustainable. “Learn all you care, share all you know.”
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- What is the lifecycle of an incident?
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- What is an “Incident Commander”?
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- Liaison Officer: (LNO)
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- Where does learning and collaboration come into play with incident commanding?
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- Peacetime and Wartime; After Action Review (AAR), Root Cause Analysis (RCA)
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## Picks
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#### Nell
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- [Quiver](http://happenapps.com/)
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- The United States and Canadian Womens Hockey Teams
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#### Chris
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#### Rob
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- Oyster Bitters
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- [IlFornino ® Elite Plus - Wood Fired Pizza Oven](https://www.ilfornino.com/ilfornino-elite-plus-wood-fired-pizza-oven-cabinet-black-one-flat-cooking-surface/)
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#### Ron
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- [Operation Dagger: Singapore](https://operationdagger.com/)
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- Substitute a smokey mezcal in place of a bourbon or rye in a Manhattan.
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- [Icebreaker Outerwear](https://www.icebreaker.com)
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- [FREITAG Bags](https://www.freitag.ch)
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#### Nathen
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## Download
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The Food Fight Show is brought to you by [Nathen Harvey](https://twitter.com/nathenharvey) and [Nell Shamrell](https://twitter.com/nellshamrell) with help from other hosts and the awesome community of Chefs.
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The show is sponsored, in part, by [Chef](http://www.chef.io).
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Feedback, suggestions, and questions: [info@foodfightshow.com](mailto:info@foodfightshow.com) or [http://github.com/foodfight/showz](http://github.com/foodfight/showz).
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