nexus/sreweekly/markdown/17/05-march-25th-incident-report-hipchat-blog.md

March 25th Incident Report – HipChat Blog

• 期号: SRE Weekly Issue #17（2016-04-03）
• 作者: —
• 链接: https://blog.hipchat.com/2016/03/30/march-26-2016-incident-report/

简介

HipChat took another outage last week when they tried to push a remediation from a previous outage. Again with admirable speed, they’ve posted a detailed postmortem including dive excellent lessons that we all learn from.

This deployment was an important remediation from the previous outages and seemed like the right thing to do. Lesson learned: No matter how much you want to remediate a problem for your users, consider the risk, complexity, and timing, and then reconsider again.

正文

⚠️ 抓取失败：URLError: _ssl.c:1015: The handshake operation timed out