46 lines
2.4 KiB
Markdown
46 lines
2.4 KiB
Markdown
# Remove-50-freemium-UD-Premium-license-for-existing-UD-SaaS-customers_688996394
|
|
### Background
|
|
|
|
PMs decided to stop deployment of the 50 free UD licenses to our SaaS customers on their production system, and instead are moving these free licenses to non-production only. This will show up in the December price guide. This change impacts both new customers and existing customers.
|
|
|
|
- For new customers, SaaS team will change the existing tenant provision flow in X4X accordingly.
|
|
- For existing customers, we provide this guide for SaaS team to manually remove the 50 free UD Premium licenses.
|
|
|
|
### Steps:
|
|
|
|
1. **Perquisition**
|
|
1. Get the tenant ID. Note that non-production tenant only.
|
|
2. Check which license key does the 50 free licenses come from for this tenant. Method:
|
|
1. Login to SaaS UCMDB JMX with super admin
|
|
2. Call JMX method: viewLicenseCapacity
|
|
3. Search for the tenant ID. Note that usually 50 free licenses may come from the shared internal license key. Double check whether the capacity is 50.
|
|
2. **Remove 50 free UD Premium license.** Method:
|
|
1. Call JMX method: viewLicenseCapacity
|
|
2. Scroll to the bottom of the page, call method: Allocate license capacity to customer. Parameter:
|
|
1. LicenseKey: use the one in Step 1.b
|
|
2. customerID: use the one in Step 1.a
|
|
3. featureID: 101817 (Note: 101817 is for Premium license)
|
|
4. capacity: 0 (Note: 0 will override 50)
|
|
|
|
Note
|
|
|
|
- This guide is only applicable for **non-expired** licenses.
|
|
- You can find more details regarding the license JMX methods from CMS official doc portal, example: [Manage UCMDB licenses using JMX Console - Universal Discovery and CMDB - Containerized (microfocus.com)](https://docs.microfocus.com/doc/UCMDB_Containerized/23.4/SAMngLic)
|
|
|
|
**Related pages**
|
|
|
|
- Page:
|
|
[ESM Cloud Farm Version Tracking](/display/ICSD/ESM+Cloud+Farm+Version+Tracking)
|
|
- Page:
|
|
[How to get an Opentext Confluence account](/display/ICSD/How+to+get+an+Opentext+Confluence+account)
|
|
- Page:
|
|
[ITOM APM AppPluse Cloud Farm Information](/display/ICSD/ITOM+APM+AppPluse+Cloud+Farm+Information)
|
|
- Page:
|
|
[ITOM Cloud Service Ops Doc Management Process](/display/ICSD/ITOM+Cloud+Service+Ops+Doc+Management+Process)
|
|
- Page:
|
|
[ITOM ESM Cloud Service Catalog](/display/ICSD/ITOM+ESM+Cloud+Service+Catalog)
|
|
- Page:
|
|
[ITOM OpsB NOM Cloud Service Catalog](/display/ICSD/ITOM+OpsB+NOM+Cloud+Service+Catalog)
|
|
- Page:
|
|
[OpsB and NOM Cloud Deployments Version Tracking](/display/ICSD/OpsB+and+NOM+Cloud+Deployments+Version+Tracking)
|