18 lines
1.3 KiB
Markdown
18 lines
1.3 KiB
Markdown
# Firefighting is a Team Sport
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- **期号**: SRE Weekly Issue #60（2017-02-20）
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- **作者**: This article is published by my sponsor, VictorOps, but their sponsorship did not influence its inclusion in this issue.
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- **链接**: https://victorops.com/blog/firefighting-team-sport/
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## 简介
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This week from VictorOps is nifty primer on structuring your team’s on-call and incident response. I love when a new concept catches my eye like this one:
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> While much has been said about the importance of keeping after-action analysis blameless, I think it is doubly important to keep escalations blameless. A lone wolf toiling away in solitude makes for a great comic book, but rarely leads to effective resolution of incidents in complex systems.
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## 正文
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VictorOps is now Splunk On-Call — new name, updated product. With Splunk On-Call, developers, devops and operations teams make on-call suck less while reducing mean time to acknowledge and restore outages. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve incidents.
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Sign into your Splunk On-Call account, get user support or explore our other resources to learn more.
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