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<header class="entry-header cf">
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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-164/">SRE Weekly Issue #164</a></h1>
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<div class="entry-date" itemprop="datePublished" >
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<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-164/">March 17, 2019</a>
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<a href="https://sreweekly.com/sre-weekly-issue-164/" title="Permalink to SRE Weekly Issue #164" class="email_only">View on sreweekly.com</a>
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|
||
<h2 style="text-align: center; font-size: 80%; color: #909090;">A message from our sponsor, VictorOps:</h2>
|
||
<p>Start making on-call suck less. Last chance to register for the free VictorOps webinar where you can learn about using automation and improved collaboration to create a better on-call experience:</p>
|
||
<p><a href="http://try.victorops.com/sreweekly/how-to-make-on-call-suck-less">http://try.victorops.com/sreweekly/how-to-make-on-call-suck-less</a></p>
|
||
</div>
|
||
<h2>Articles</h2>
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://www.nbcnews.com/news/us-news/boeing-s-737-max-jets-now-grounded-canada-well-europe-n982811" target="_blank">Boeing 737 Max jets grounded by FAA emergency order</a></div>
|
||
<div class="sreweekly-description">
|
||
<p>I <a href="https://sreweekly.com/sre-weekly-issue-159/">previously</a> shared an article about the 737 MAX 8, and I’m truly saddened that another accident has occurred. Learning from accidents like this is incredibly important, and the NTSB is among the best at it. I look forward to see what we can take away from this to make air travel even safer.</p>
|
||
<p><small> Farnoush Amiri and Ben Kesslen — NBC</small></p>
|
||
</div>
|
||
</div>
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://www.cnn.com/2019/03/13/us/pilot-complaints-boeing-737-max/index.html" target="_blank">Pilots complained about the 737 Max in a federal database</a></div>
|
||
<div class="sreweekly-description">
|
||
<p>The existence of this anonymous channel for pilots is really interesting to me. It sounds like a great way to learn about near misses, which can be nearly identical to catastrophic accidents. Can we implement this kind of anonymous channel in our organizations too?</p>
|
||
<p><small>Thom Patterson and Aaron Cooper — CNN</small></p>
|
||
</div>
|
||
</div>
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://www.npr.org/2019/03/17/704223209/mass-funeral-held-for-ethiopian-airlines-crash-victims-as-investigation-continue" target="_blank">Black Boxes From Ethiopia Plane Crash Show Similarities With Indonesia Crash</a></div>
|
||
<div class="sreweekly-description">
|
||
<blockquote><p>“Aviation accidents are rarely the result of a single cause,” Lewis noted. “There are often many small things that lead to a crash, and that’s why these investigations take so long.”</p></blockquote>
|
||
<p><small>Francesca Paris — NPR</small></p>
|
||
</div>
|
||
</div>
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://www.nytimes.com/interactive/2019/03/10/technology/internet-cables-oceans.html" target="_blank">How the Internet Travels Across Oceans</a></div>
|
||
<div class="sreweekly-description">
|
||
<p>Google and other companies are working on their own private undersea cables.</p>
|
||
<blockquote><p>‘People think that data is in the cloud, but it’s not. It’s in the ocean.’</p></blockquote>
|
||
<p><small>Adam Satariano — New York Times</small></p>
|
||
</div>
|
||
</div>
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://www.getrevue.co/profile/resilience/issues/resilience-roundup-shift-changes-updates-and-the-on-call-architecture-in-space-shuttle-mission-control-issue-24-163997?utm_campaign=Issue&utm_content=view_in_browser&utm_medium=email&utm_source=Resilience+Roundup" target="_blank">Shift Changes, Updates, and the On-Call Architecture in Space Shuttle Mission Control</a></div>
|
||
<div class="sreweekly-description">
|
||
<blockquote><p>For this week, I have an article about on-call and how its done at NASA. Many of the conclusions here may not be that surprising to those who have been on-call for any length of time, but I think there is a lot to learn from how NASA makes the system work.</p></blockquote>
|
||
<p><small>Thai Wood — Resilience Roundup (summary)<br />
|
||
</small></p>
|
||
<p><small>Emily S Patterson and David D Woods — Ohio State University (original article)</small></p>
|
||
</div>
|
||
</div>
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://www.pagerduty.com/blog/postmortem-meetings-best-practices/" target="_blank">Postmortems Part 3: Getting the Most out of Your Postmortem Meetings</a></div>
|
||
<div class="sreweekly-description">
|
||
<p>I hadn’t thought of this before, but I really like this idea:</p>
|
||
<blockquote><p>The facilitator’s role in the meeting is different from the other participants. They do not voice their own ideas, but keep the discussion on track and encourage the group to speak up.</p></blockquote>
|
||
<p><small>Rachael Byrne — PagerDuty</small></p>
|
||
</div>
|
||
</div>
|
||
<h2>Outages</h2>
|
||
<ul class="sreweekly-outages">
|
||
<li><a href="https://twitter.com/facebook/status/1106229690069442560">Facebook & Instagram</a>
|
||
<ul class="sreweekly-outage">
|
||
<li class="sreweekly-outage">The Facebook and Instagram outage is the biggest the company has ever experienced.<br />
|
||
<blockquote><p>Yesterday, as a result of a server configuration change, many people had trouble accessing our apps and services. We’ve now resolved the issues and our systems are recovering. We’re very sorry for the inconvenience and appreciate everyone’s patience.</p></blockquote>
|
||
</li>
|
||
</ul>
|
||
</li>
|
||
<li><a href="https://www.kqed.org/news/11732217/bart-cisco-hunting-for-root-cause-of-network-trouble-that-shut-down-service">BART (San Francisco, USA rapid transit system)</a></li>
|
||
<li><a href="https://www.etsystatus.com/incidents/2n9y6l0dq7hp">Etsy</a></li>
|
||
<li><a href="https://www.githubstatus.com/incidents/tj58y1kx7tqy">GitHub</a></li>
|
||
<li><a href="https://status.cloud.google.com/incident/storage/19002#19002004">Google Cloud Storage</a>
|
||
<ul class="sreweekly-outage">
|
||
<li class="sreweekly-outage">Click through for a tale of cascading failure.</li>
|
||
</ul>
|
||
</li>
|
||
<li><a href="https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=082ee9e7a232740761ef507d7ac31eb2">Gmail and Google Drive</a>
|
||
<ul class="sreweekly-outage">
|
||
<li class="sreweekly-outage">Here’s the link to the google drive status posting: <a href="https://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=082ee9e7a232740761ef507d7ac31eb2">post</a></li>
|
||
</ul>
|
||
</li>
|
||
<li><a href="https://status.cloud.google.com/incident/developers-console/19001#19001011">Google Cloud Platform web console</a></li>
|
||
<li><a href="https://twitter.com/SpotifyStatus/status/1105432097836228609">Spotify</a></li>
|
||
</ul>
|
||
|
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