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Failure is Always An Option: How a Blameless Culture Leads to Better Results
- 期号: SRE Weekly Issue #39（2016-09-11）
- 作者: This article is published by my sponsor, VictorOps, but their sponsorship did not influence its inclusion in this issue.
- 链接: https://victorops.com/blog/blameless-culture/
简介
Here’s an interview with Jason Hand of VictorOps about the importance of a blameless culture. He mentions the idea that “Why?” is an inherently blameful kind of question (hat tip to John Allspaw’s Infinite “How?”s). I have to say that I’m not sure I agree with Jason’s other point that we shouldn’t bother attempting incident prevention, though. Just look at the work the aviation industry has done toward accident prevention.
正文
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