1.1 KiB
Post-Incident Reviews Part Two: The Demise of Root Cause Analysis
- 期号: SRE Weekly Issue #87（2017-09-03）
- 作者: —
- 链接: https://victorops.com/blog/post-incident-reviews-part-two-the-demise-of-root-cause-analysis/
简介
Here’s part two of Jason Hand’s series of posts with key takeaways from his new eBook, “Post-Incident Reviews”. In the next three chapters, he shows why a traditional RCA process misses the mark.
[…] problems stem — not from one primary cause — but from the complex interplay of our systems and the teams tasked with managing them.
正文
VictorOps is now Splunk On-Call — new name, updated product. With Splunk On-Call, developers, devops and operations teams make on-call suck less while reducing mean time to acknowledge and restore outages. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve incidents.
Sign into your Splunk On-Call account, get user support or explore our other resources to learn more.