2891 lines
142 KiB
HTML
2891 lines
142 KiB
HTML
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<!DOCTYPE html>
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<html lang="en" class="scroll-smooth">
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<head itemscope><meta itemprop="user-account" content="false"><meta itemprop="gdpr" content="false">
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<meta charset="utf-8">
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<meta content="width=device-width, initial-scale=1" name="viewport">
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<link href="https://www.pagerduty.com/blog/insights/how-should-you-compensate-your-employees/" hreflang="en" rel="alternate">
|
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<link href="https://www.pagerduty.com/fr/blog/insights/how-should-you-compensate-your-employees/" hreflang="fr" rel="alternate">
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<link href="https://www.pagerduty.com/de/blog/insights/how-should-you-compensate-your-employees/" hreflang="de" rel="alternate">
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<link href="https://www.pagerduty.com/blog/insights/how-should-you-compensate-your-employees/" hreflang="x-default" rel="alternate">
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<link rel="preload" as="font" type="font/woff2" crossorigin href="/fonts/PlainBold-Regular.woff2">
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<title>On-Call Compensation: 4 Methods to Fairly Pay Your Employees</title>
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<meta content="Discover the pros and cons of 4 proven methods for compensating on-call employees. Learn how to create a fair, transparent system that benefits both your team and organization." name="description">
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||
</li><li><label
|
||
cp-key="dropdown-btn"
|
||
cp-set="menu-btn"
|
||
>
|
||
Solutions<input
|
||
type="radio"
|
||
name="dropdown-visibility"
|
||
id="target-dd-solutions"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions"
|
||
cp-key="dropdown-icon"
|
||
></label>
|
||
</li><li><a
|
||
href="/pricing/incident-management/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_pricing" cp-key="link-btn"
|
||
cp-set="menu-btn"
|
||
>
|
||
Pricing</a>
|
||
</li><li><label
|
||
cp-key="dropdown-btn"
|
||
cp-set="menu-btn"
|
||
>
|
||
Company<input
|
||
type="radio"
|
||
name="dropdown-visibility"
|
||
id="target-dd-company"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_company"
|
||
cp-key="dropdown-icon"
|
||
></label>
|
||
</li><li><label
|
||
cp-key="dropdown-btn"
|
||
cp-set="menu-btn"
|
||
>
|
||
Resources<input
|
||
type="radio"
|
||
name="dropdown-visibility"
|
||
id="target-dd-resources"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources"
|
||
cp-key="dropdown-icon"
|
||
></label>
|
||
</li></menu>
|
||
</li>
|
||
|
||
<li cp-key="tools-menu-item">
|
||
<menu
|
||
id="tools-btns-menu"
|
||
aria-label="Search and Language"
|
||
cp-key="tools-menu"
|
||
>
|
||
<li cp-key="search-menu-item">
|
||
<a
|
||
href="/search/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_search"
|
||
cp-key="search-btn"
|
||
cp-set="menu-btn"
|
||
>
|
||
<svg
|
||
viewbox="0 0 24 24"
|
||
width="18"
|
||
height="18"
|
||
fill="none"
|
||
stroke="currentColor"
|
||
stroke-width="1.8"
|
||
>
|
||
<title>Search</title>
|
||
<circle cx="11" cy="11" r="8" vector-effect="non-scaling-stroke"></circle>
|
||
<path d="m21 21-4-4" vector-effect="non-scaling-stroke"></path>
|
||
</svg>
|
||
</a>
|
||
</li>
|
||
|
||
<li cp-key="lang-picker-menu-item">
|
||
<lang-picker>
|
||
<label
|
||
cp-key="lang-picker-btn"
|
||
cp-set="menu-btn"
|
||
>
|
||
<input
|
||
type="checkbox"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_lang_picker"
|
||
>
|
||
</label>
|
||
<lang-picker-options
|
||
class="z-modal round shadow-md px-4 py-2"
|
||
>
|
||
<menu><li>
|
||
<a
|
||
href="/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_lang_picker_english"
|
||
data-target="0"
|
||
class="block p-2 text-black hover:text-green"
|
||
>
|
||
English
|
||
</a>
|
||
</li>
|
||
<li>
|
||
<a
|
||
href="/de/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_lang_picker_deutsch"
|
||
data-target="1"
|
||
class="block p-2 text-black hover:text-green"
|
||
>
|
||
Deutsch
|
||
</a>
|
||
</li>
|
||
<li>
|
||
<a
|
||
href="/fr/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_lang_picker_francais"
|
||
data-target="2"
|
||
class="block p-2 text-black hover:text-green"
|
||
>
|
||
Français
|
||
</a>
|
||
</li>
|
||
<li>
|
||
<a
|
||
href="https://www.pagerduty.co.jp/"
|
||
target="_blank" data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_lang_picker_japanese"
|
||
data-target="3"
|
||
class="block p-2 text-black hover:text-green"
|
||
>
|
||
日本語
|
||
</a>
|
||
</li>
|
||
</menu>
|
||
</lang-picker-options>
|
||
</lang-picker>
|
||
</li>
|
||
|
||
<li cp-key="contact-menu-item">
|
||
<a
|
||
href="/contact-us/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_contact-us"
|
||
cp-key="contact-btn"
|
||
cp-set="menu-btn"
|
||
>
|
||
Contact Us
|
||
</a>
|
||
</li>
|
||
</menu>
|
||
</li>
|
||
|
||
<li cp-key="login-menu-item">
|
||
<a
|
||
href="https://app.pagerduty.com/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_log-in"
|
||
cp-key="login-btn"
|
||
cp-set="menu-btn"
|
||
>
|
||
Log In
|
||
</a>
|
||
</li>
|
||
|
||
<li cp-key="trial-menu-item">
|
||
<a
|
||
href="/sign-up/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_get-started"
|
||
cp-key="trial-btn"
|
||
cp-set="btn-primary menu-btn"
|
||
>
|
||
Start for Free
|
||
</a>
|
||
</li>
|
||
|
||
<li cp-key="mobile-menu-item">
|
||
<label
|
||
cp-key="mobile-btn"
|
||
cp-set="menu-btn"
|
||
>
|
||
<input type="checkbox" class="sr-only">
|
||
<svg
|
||
viewbox="0 0 24 24"
|
||
width="24"
|
||
height="24"
|
||
fill="none"
|
||
stroke="currentColor"
|
||
stroke-width="3"
|
||
>
|
||
<title>Mobile menu icon</title>
|
||
<path icon-closed d="M22 18H2m20-6H2M22 6H2" vector-effect="non-scaling-stroke"></path>
|
||
<path icon-opened d="m7 17L17 7m0 10L7 7" vector-effect="non-scaling-stroke"></path>
|
||
</svg>
|
||
</label>
|
||
</li>
|
||
</menu>
|
||
|
||
<nav-dropdowns
|
||
id="nav-dropdowns"
|
||
role="group"
|
||
aria-label="Dropdowns"
|
||
>
|
||
<noscript>
|
||
<label id="dropdown-visibility-close-btn"
|
||
class="container mx-auto px-4 pt-2 -mb-2 text-green hover:text-green-dark cursor-pointer flex">
|
||
<svg viewbox="0 0 24 24" width="24" height="24" class="block ml-auto">
|
||
<circle cx="12" cy="12" r="12" fill="currentColor"></circle>
|
||
<path d="m7 17L17 7m0 10L7 7" fill="none" stroke="white" stroke-width="2"></path>
|
||
</svg>
|
||
<input type="radio" name="dropdown-visibility" class="sr-only">
|
||
</label>
|
||
</noscript> <nav-dropdown id="dropdown-products" role="group" aria-label="Products">
|
||
<label cp-set="btn-primary subtab-visibility products-products">
|
||
<input
|
||
id="target-products-products"
|
||
type="radio"
|
||
name="dropdown-subtab-visibility"
|
||
checked data-track-event="nav-clicked-v4"
|
||
>
|
||
Products
|
||
</label> <toggle-details id="products-products">
|
||
<label>
|
||
<h2>Products</h2>
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<article top-bar="products">
|
||
<a
|
||
href="/platform/operations-cloud/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_ops-cloud"
|
||
cp-set="link leaf-link" > <h3>PagerDuty Operations Cloud</h3>
|
||
<p>The platform for mission-critical work in the modern enterprise.</p></a>
|
||
</article>
|
||
|
||
<article sub-tab="products"> <a
|
||
href="/platform/incident-management/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_products_incident-management"
|
||
cp-set="link leaf-link" > <h3>Incident Management</h3>
|
||
<p>End-to-end orchestration for rapid issue resolution.</p></a>
|
||
<a
|
||
href="/ai/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_products_ai_at_pagerduty"
|
||
cp-set="link leaf-link" > <h3>AI at PagerDuty</h3>
|
||
<p>Revolutionize operations at the speed of AI.</p></a>
|
||
<a
|
||
href="/platform/automation/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_products_process-automation"
|
||
cp-set="link leaf-link" > <h3>Automation</h3>
|
||
<p>Accelerate critical work across the enterprise.</p></a>
|
||
<a
|
||
href="/platform/ai-agents/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_products_ai_agents"
|
||
cp-set="link leaf-link" > <h3>AI Agents</h3>
|
||
<p>Redefine operations with AI Agents that ignite growth.</p></a>
|
||
<a
|
||
href="/platform/business-ops/status-pages/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_products_status-pages"
|
||
cp-set="link leaf-link" > <h3>Status Pages</h3>
|
||
<p>A single source of truth for system status.</p></a>
|
||
<a
|
||
href="/platform/generative-ai/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_products_advance"
|
||
cp-set="link leaf-link" > <h3>PagerDuty Advance</h3>
|
||
<p>Generative AI for critical operations work.</p></a>
|
||
<a
|
||
href="/platform/business-ops/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_products_csops"
|
||
cp-set="link leaf-link" > <h3>Customer Service Ops</h3>
|
||
<p>Bridge support and engineering teams.</p></a>
|
||
<a
|
||
href="/platform/aiops/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_products_aiops"
|
||
cp-set="link leaf-link" > <h3>AIOps</h3>
|
||
<p>Reduce alert noise and accelerate triage.</p></a>
|
||
</article>
|
||
|
||
<article side-panel="products"> <a
|
||
href="/drops/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_feature-product-drops"
|
||
> <nav-card cp-set="card img-card">
|
||
<card-header>
|
||
<img
|
||
src="https://cdn.pagerduty.com/cdn-cgi/image/w=400,f=auto/images/home-pillar-bg.png"
|
||
alt="Learn more about new Generally Available and Early Access features"
|
||
width=""
|
||
height="334"
|
||
loading="lazy"
|
||
>
|
||
|
||
</card-header>
|
||
<card-body>
|
||
<h2>Monthly Product Drops</h2>
|
||
<p>Learn more about new Generally Available and Early Access features</p>
|
||
|
||
</card-body>
|
||
<card-footer>
|
||
➔
|
||
</card-footer>
|
||
</nav-card>
|
||
|
||
</a> <nav-card cp-set="card cta-card">
|
||
<card-header>
|
||
Work how you want with PagerDuty.
|
||
</card-header>
|
||
<card-body>
|
||
|
||
</card-body>
|
||
<card-footer>
|
||
<a
|
||
href="/integrations/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_bottom-bar_integrations"
|
||
cp-set="link btn-primary" >Explore our 750+ integrations</a>
|
||
</card-footer>
|
||
</nav-card>
|
||
|
||
|
||
</article>
|
||
</details-content>
|
||
</toggle-details>
|
||
<label cp-set="btn-primary subtab-visibility products-platform">
|
||
<input
|
||
id="target-products-platform"
|
||
type="radio"
|
||
name="dropdown-subtab-visibility"
|
||
data-track-event="nav-clicked-v4"
|
||
>
|
||
Platform
|
||
</label> <toggle-details id="products-platform">
|
||
<label>
|
||
<h2>Platform</h2>
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<article top-bar="products">
|
||
<a
|
||
href="/platform/operations-cloud/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_ops-cloud"
|
||
cp-set="link leaf-link" > <h3>PagerDuty Operations Cloud</h3>
|
||
<p>The platform for mission-critical work in the modern enterprise.</p></a>
|
||
</article>
|
||
|
||
<article sub-tab="products"> <a
|
||
href="https://developer.pagerduty.com/"
|
||
target="_blank" data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_platform_developer-platform"
|
||
cp-set="link leaf-link" > <h3>Developer Platform</h3>
|
||
<p>Customize your PagerDuty experience.</p></a>
|
||
<a
|
||
href="/services/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_platform_prof-services"
|
||
cp-set="link leaf-link" > <h3>Professional Services</h3>
|
||
<p>Get more value from PagerDuty.</p></a>
|
||
<a
|
||
href="/security/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_platform_security"
|
||
cp-set="link leaf-link" > <h3>Security</h3>
|
||
<p>View our trust and compliance practices.</p></a>
|
||
<a
|
||
href="/enterprise/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_platform_enterprise-class"
|
||
cp-set="link leaf-link" > <h3>Enterprise Class</h3>
|
||
<p>Secure, reliable, extensible, and scalable.</p></a>
|
||
<a
|
||
href="/integrations/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_platform_integrations"
|
||
cp-set="link leaf-link" > <h3>Integrations</h3>
|
||
<p>Work how you want with PagerDuty.</p></a>
|
||
</article>
|
||
|
||
<article side-panel="products"> <a
|
||
href="/drops/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_feature-product-drops"
|
||
> <nav-card cp-set="card img-card">
|
||
<card-header>
|
||
<img
|
||
src="https://cdn.pagerduty.com/cdn-cgi/image/w=400,f=auto/images/home-pillar-bg.png"
|
||
alt="Learn more about new Generally Available and Early Access features"
|
||
width=""
|
||
height="334"
|
||
loading="lazy"
|
||
>
|
||
|
||
</card-header>
|
||
<card-body>
|
||
<h2>Monthly Product Drops</h2>
|
||
<p>Learn more about new Generally Available and Early Access features</p>
|
||
|
||
</card-body>
|
||
<card-footer>
|
||
➔
|
||
</card-footer>
|
||
</nav-card>
|
||
|
||
</a> <nav-card cp-set="card cta-card">
|
||
<card-header>
|
||
See how PagerDuty works for you.
|
||
</card-header>
|
||
<card-body>
|
||
|
||
</card-body>
|
||
<card-footer>
|
||
<a
|
||
href="/request-a-demo/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_products_bottom-bar_request_demo"
|
||
cp-set="link btn-primary" >Request a demo</a>
|
||
</card-footer>
|
||
</nav-card>
|
||
|
||
|
||
</article>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
</nav-dropdown>
|
||
<nav-dropdown id="dropdown-solutions" role="group" aria-label="Solutions">
|
||
<toggle-details>
|
||
<label>
|
||
<h2>Solutions</h2>
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<article dropdown-column="nav_solutions_solutions">
|
||
<toggle-details>
|
||
<label>
|
||
<h3>Solutions</h3>
|
||
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<a
|
||
href="/solutions/incident-management-transformation"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_solutions_incident_management_transformation"
|
||
cp-set="link leaf-link" >Incident Management Transformation</a><a
|
||
href="/solutions/operations-center-modernization/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_solutions_operations_center_modernization"
|
||
cp-set="link leaf-link" >Operations Center Modernization</a><a
|
||
href="/solutions/automation-coe/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_solutions_automation_coe"
|
||
cp-set="link leaf-link" >Automation Standardization</a><a
|
||
href="/solutions/cx-operations/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_solutions_cx_experience"
|
||
cp-set="link leaf-link" >Customer Experience Operations</a><a
|
||
href="/solutions/digital-resilience/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_digital_resilience"
|
||
cp-set="link leaf-link" >Digital Operations Resiliency</a><a
|
||
href="/solutions/scaled-service-ownership/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_solutions_scaled_service_ownership"
|
||
cp-set="link leaf-link" >Scaled Service Ownership</a><a
|
||
href="/solutions/remote-location-operations-automation/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_solutions_remote_location_operations_automation"
|
||
cp-set="link leaf-link" >Remote-Location Operations</a>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
</article>
|
||
<article dropdown-column="nav_solutions_use_cases">
|
||
<toggle-details>
|
||
<label>
|
||
<h3>Use Cases</h3>
|
||
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<a
|
||
href="/use-cases/security-incident-management/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_use_cases_security-incident-management"
|
||
cp-set="link leaf-link" >Security Incident Management</a><a
|
||
href="/use-cases/llmops/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_use_cases_llmops"
|
||
cp-set="link leaf-link" >LLMOps</a><a
|
||
href="/use-cases/dataops/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_use_cases_dataops"
|
||
cp-set="link leaf-link" >DataOps</a><a
|
||
href="/use-cases/finops/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_use_cases_finops"
|
||
cp-set="link leaf-link" >FinOps</a><a
|
||
href="/use-cases/complianceops/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_use_cases_complianceops"
|
||
cp-set="link leaf-link" >ComplianceOps</a><a
|
||
href="/use-cases/crisisops/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_use_cases_crisisops"
|
||
cp-set="link leaf-link" >CrisisOps</a><a
|
||
href="/use-cases/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_see_all_use_cases"
|
||
cp-set="link leaf-link" >See All Use Cases</a>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
</article>
|
||
<article dropdown-column="nav_solutions_industries">
|
||
<toggle-details>
|
||
<label>
|
||
<h3>Industries</h3>
|
||
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<a
|
||
href="/industries/financial-services/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_industry_financial-services"
|
||
cp-set="link leaf-link" >Financial Services</a><a
|
||
href="/industries/healthcare/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_industry_healthcare"
|
||
cp-set="link leaf-link" >Healthcare</a><a
|
||
href="/industries/nonprofit/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_industry_non-profit"
|
||
cp-set="link leaf-link" >Non Profit</a><a
|
||
href="/industries/government/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_industry_government"
|
||
cp-set="link leaf-link" >Government</a><a
|
||
href="/industries/education/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_industry_education"
|
||
cp-set="link leaf-link" >Education</a><a
|
||
href="/industries/retail/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_industry_retail"
|
||
cp-set="link leaf-link" >Retail</a><a
|
||
href="/industries/ai-infrastructure/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_industry_ai-infrastructure"
|
||
cp-set="link leaf-link" >AI Infrastructure</a>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
</article>
|
||
<article side-panel=""> <a
|
||
href="/in-perspective/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_feature-highlight_fox"
|
||
> <nav-card cp-set="card img-card">
|
||
<card-header>
|
||
<img
|
||
src="https://cdn.pagerduty.com/wp-content/uploads/2024/01/nav-fox-corporation.png"
|
||
alt="FOX Customer Story"
|
||
width=""
|
||
height="196"
|
||
loading="lazy"
|
||
>
|
||
|
||
</card-header>
|
||
<card-body>
|
||
<h2>Operational Integrity at FOX</h2>
|
||
<p>Learn how strategic technology investments powered FOX's digital and operational transformation.</p>
|
||
|
||
</card-body>
|
||
<card-footer>
|
||
➔
|
||
</card-footer>
|
||
</nav-card>
|
||
|
||
</a> <nav-card cp-set="card cta-card">
|
||
<card-header>
|
||
Work how you want with PagerDuty.
|
||
</card-header>
|
||
<card-body>
|
||
|
||
</card-body>
|
||
<card-footer>
|
||
<a
|
||
href="/integrations/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_bottom-bar_integrations"
|
||
cp-set="link btn-primary" >Explore our 750+ integrations</a>
|
||
</card-footer>
|
||
</nav-card>
|
||
|
||
|
||
</article>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
|
||
</nav-dropdown>
|
||
<nav-dropdown id="dropdown-pricing" role="group" aria-label="Pricing">
|
||
<a
|
||
href="/pricing/incident-management/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_pricing"
|
||
>Pricing</a>
|
||
</nav-dropdown>
|
||
<nav-dropdown id="dropdown-company" role="group" aria-label="Company">
|
||
<toggle-details>
|
||
<label>
|
||
<h2>Company</h2>
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<article dropdown-column="nav_company_who-we-are">
|
||
<toggle-details>
|
||
<label>
|
||
<h3>Who We Are</h3>
|
||
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<a
|
||
href="/in-perspective/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_company_who-we-are_in-perspective"
|
||
cp-set="link leaf-link" >Thought Leadership</a><a
|
||
href="/company/awards/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_company_who-we-are_awards"
|
||
cp-set="link leaf-link" >Awards</a><a
|
||
href="https://careers.pagerduty.com/home"
|
||
target="_blank" data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_company_who-we-are_careers"
|
||
cp-set="link leaf-link" >Careers</a><a
|
||
href="https://investor.pagerduty.com/overview/default.aspx"
|
||
target="_blank" data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_company_who-we-are_investor-relations"
|
||
cp-set="link leaf-link" >Investor Relations</a><a
|
||
href="/leadership/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_company_who-we-are_leadership"
|
||
cp-set="link leaf-link" >Leadership</a><a
|
||
href="/newsroom/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_company_who-we-are_newsroom"
|
||
cp-set="link leaf-link" >Newsroom</a>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
</article>
|
||
<article sub-tab="nav_company"> <a
|
||
href="/company/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_company_about-us"
|
||
cp-set="link leaf-link" > <h2>About us</h2>
|
||
<p>We're empowering teams with the time and efficiency to build the future.</p>
|
||
</a> <a
|
||
href="/impact-hub/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_company_impact"
|
||
cp-set="link leaf-link" > <h2>Our Impact</h2>
|
||
<p>See how we are building resilience and accelerating change.</p>
|
||
</a></article>
|
||
<article side-panel="nav_company"> <a
|
||
href="/assets/fy26-pagerduty-impact-report.pdf"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_company_feature-highlight_fy26-impact-report"
|
||
> <nav-card cp-set="card img-card">
|
||
<card-header>
|
||
<img
|
||
src="https://cdn.pagerduty.com/cdn-cgi/image/f=auto,fit=scale-down,w=1080,dpr=2/wp-content/uploads/2026/06/Watch-Duty-PeteLongworth-Healdsburg-Firehouse-161-scaled.webp"
|
||
alt="FY26 Impact Report"
|
||
width=""
|
||
height="220"
|
||
loading="lazy"
|
||
>
|
||
|
||
</card-header>
|
||
<card-body>
|
||
<h2>FY26 Impact Report</h2>
|
||
<p>Learn about our efforts around global employee engagement, sustainability, and more.</p>
|
||
|
||
</card-body>
|
||
<card-footer>
|
||
➔
|
||
</card-footer>
|
||
</nav-card>
|
||
|
||
</a>
|
||
</article>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
|
||
</nav-dropdown>
|
||
<nav-dropdown id="dropdown-resources" role="group" aria-label="Resources">
|
||
<toggle-details>
|
||
<label>
|
||
<h2>Resources</h2>
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<article dropdown-column="nav_resources_resources">
|
||
<toggle-details>
|
||
<label>
|
||
<h3>Resources</h3>
|
||
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<a
|
||
href="/resources/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_resources_library"
|
||
cp-set="link leaf-link" >Library</a><a
|
||
href="/blog/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_resources_blog"
|
||
cp-set="link leaf-link" >Blog</a><a
|
||
href="/demo/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_resources_demo"
|
||
cp-set="link leaf-link" >Demos</a><a
|
||
href="/resources/?type=webinar"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_resources_webinars"
|
||
cp-set="link leaf-link" >Webinars</a><a
|
||
href="/events/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_resources_events"
|
||
cp-set="link leaf-link" >Events</a><a
|
||
href="/resources/?type=ebook"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_resources_ebooks"
|
||
cp-set="link leaf-link" >Ebooks</a>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
</article>
|
||
<article dropdown-column="nav_solutions_customers">
|
||
<toggle-details>
|
||
<label>
|
||
<h3>Customer Stories</h3>
|
||
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<a
|
||
href="/customer/tui/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_customer_tui"
|
||
cp-set="link leaf-link" >TUI</a><a
|
||
href="/customer/zoom-video-communications/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_customer_zoom"
|
||
cp-set="link leaf-link" >Zoom</a><a
|
||
href="/customer/spotify-backstage/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_customer_spotify"
|
||
cp-set="link leaf-link" >Spotify</a><a
|
||
href="/customer/draftkings/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_customer_draftkings"
|
||
cp-set="link leaf-link" >DraftKings</a><a
|
||
href="/customer/australian-bank/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_customer_australian-bank"
|
||
cp-set="link leaf-link" >Australian Bank</a><a
|
||
href="/customer/vodafone/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_customer_vodafone"
|
||
cp-set="link leaf-link" >Vodafone</a><a
|
||
href="/customer/fox/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_customer_fox"
|
||
cp-set="link leaf-link" >Fox Corporation</a><a
|
||
href="/customers/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_solutions_customer_all-customers"
|
||
cp-set="link leaf-link" >See All Customers</a>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
</article>
|
||
<article dropdown-column="nav_resources_learning">
|
||
<toggle-details>
|
||
<label>
|
||
<h3>Learning</h3>
|
||
|
||
<input type="checkbox">
|
||
</label>
|
||
<details-content>
|
||
<a
|
||
href="/prompt-library/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_use_case_library"
|
||
cp-set="link leaf-link" >Template and Prompt Library</a><a
|
||
href="https://university.pagerduty.com"
|
||
target="_blank" data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_learning_pd-university"
|
||
cp-set="link leaf-link" >PagerDuty University</a><a
|
||
href="https://community.pagerduty.com/"
|
||
target="_blank" data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_learning_community"
|
||
cp-set="link leaf-link" >Community</a><a
|
||
href="/ops-guides/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_support_ops-guides"
|
||
cp-set="link leaf-link" >Ops Guides</a><a
|
||
href="https://support.pagerduty.com/"
|
||
target="_blank" data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_support_knowledge-base"
|
||
cp-set="link leaf-link" >Knowledge Base</a>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
</article>
|
||
<article side-panel=""> <a
|
||
href="/resources/news-announcements/video/pagerduty-on-tour-video-content/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_feature-highlight_pagerduty-on-tour"
|
||
> <nav-card cp-set="card img-card">
|
||
<card-header>
|
||
<img
|
||
src="https://www.pagerduty.com/cdn-cgi/image/f=auto,w=720/https://cdn.pagerduty.com/wp-content/uploads/2025/01/pdot-resource-thumbnail.png"
|
||
alt="Get on-demand insights on AI-first operations."
|
||
width=""
|
||
height="185"
|
||
loading="lazy"
|
||
>
|
||
|
||
</card-header>
|
||
<card-body>
|
||
<h2>PagerDuty on Tour</h2>
|
||
<p>Get on-demand insights on AI-first operations.</p>
|
||
|
||
</card-body>
|
||
<card-footer>
|
||
➔
|
||
</card-footer>
|
||
</nav-card>
|
||
|
||
</a> <nav-card cp-set="card cta-card">
|
||
<card-header>
|
||
Have a question? We're here to help.
|
||
</card-header>
|
||
<card-body>
|
||
|
||
</card-body>
|
||
<card-footer>
|
||
<a
|
||
href="/contact-us/"
|
||
data-track-event="nav-clicked-v4"
|
||
data-track-props="nav_resources_bottom-bar_contact-us"
|
||
cp-set="link btn-primary" >Contact Us</a>
|
||
</card-footer>
|
||
</nav-card>
|
||
|
||
|
||
</article>
|
||
</details-content>
|
||
</toggle-details>
|
||
|
||
|
||
</nav-dropdown>
|
||
</nav-dropdowns>
|
||
</nav>
|
||
|
||
|
||
<script>
|
||
// Check if window.pd is undefined or null, then assign it an empty object
|
||
if (typeof window.pd === 'undefined' || window.pd === null) {
|
||
window.pd = {};
|
||
}
|
||
|
||
// Check if window.pd.nav is undefined or null, then assign it the specified object
|
||
if (typeof window.pd.nav === 'undefined' || window.pd.nav === null) {
|
||
window.pd.nav = { breakpoint: "1080px" };
|
||
}
|
||
|
||
</script>
|
||
<script async src="/wp-content/themes/citizens-band/js/build/navigation-v4.min.js?ver=d23b2dda0711e0f38abc95b8cee9bdca87a1c435"></script>
|
||
|
||
|
||
<main >
|
||
|
||
|
||
|
||
<section data-track-organism="hero"
|
||
class="grid-container px-glg-md
|
||
relative overflow-hidden
|
||
bg-transparent
|
||
"
|
||
id="hero"
|
||
>
|
||
|
||
<div class="absolute inset-0 -mx-glg-md pointer-events-none">
|
||
<div class="absolute inset-0 pointer-events-none" style="-webkit-mask-image: linear-gradient(black 80%, transparent 100%); mask-image: linear-gradient(black 80%, transparent 100%);">
|
||
<div class="absolute inset-0 overflow-hidden pointer-events-none">
|
||
<div class="dark:hidden absolute inset-0"
|
||
style="background: linear-gradient(to right bottom, rgb(249, 250, 251), rgb(255, 255, 255), rgb(243, 244, 246)); z-index: -20;">
|
||
</div>
|
||
|
||
<div class="hidden dark:block absolute inset-0"
|
||
style="background: linear-gradient(to left bottom, rgb(51, 51, 51), rgb(17, 17, 17)); z-index: -20;">
|
||
</div>
|
||
|
||
<div class="absolute -z-[18] pointer-events-none"
|
||
style="top: -10%;
|
||
left: 50%;
|
||
transform: translateX(-50%);
|
||
width: 1000px;
|
||
height: 600px;
|
||
background: radial-gradient(rgba(59, 130, 246, 0.25) 0%, transparent 70%);
|
||
filter: blur(60px);">
|
||
</div>
|
||
<div class="absolute -z-[18] pointer-events-none"
|
||
style="top: 150px;
|
||
left: 50%;
|
||
transform: translateX(-50%);
|
||
width: 1000px;
|
||
height: 600px;
|
||
background: radial-gradient(rgba(16, 185, 129, 0.2) 0%, transparent 70%);
|
||
filter: blur(80px);">
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
</div>
|
||
|
||
|
||
|
||
|
||
<div class="
|
||
row-start-1 order-1
|
||
col-start-main-start
|
||
col-end-main-end
|
||
md:col-end-main-1/2
|
||
py-glg-xl relative z-10 text-gray-xdark dark:text-gray-xlight">
|
||
<div class="z-content relative ">
|
||
|
||
<ul class='flex flex-wrap pl-0'><li class="text-sm flex items-center"><a class="font-bold hover:underline cursor-pointer" href="/">PagerDuty</a> <div class="px-gut">/</div>
|
||
</li>
|
||
<li class="text-sm flex items-center"><a class="font-bold hover:underline cursor-pointer" href="/blog">Blog</a> <div class="px-gut">/</div>
|
||
</li>
|
||
<li class="text-sm flex items-center"><a class="font-bold hover:underline cursor-pointer" href="https://www.pagerduty.com/blog/category/insights/">Best Practices & Insights</a> <div class="px-gut">/</div>
|
||
</li>
|
||
<li class="text-sm flex items-center"><div class="font-normal inline-block">How Should You Compensate Your Employees for Being On Call?</div></li>
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<h1 class="text-xl sm:text-3xl text-pretty">How Should You Compensate Your Employees for Being On Call?</h1>
|
||
<div class="flex flex-col gap-gut/2">
|
||
<span>by <a href="https://www.pagerduty.com/blog/author/cfischer/">Constant Fischer</a></span>
|
||
<span class="text-sm">
|
||
April 4, 2025
|
||
<span class="font-normal">|</span> 4 min read
|
||
</span>
|
||
</div>
|
||
<div class="max-w-[75ch] break-words">
|
||
<p><span style="font-weight: 400;">In today’s fast-paced, always-connected world, many businesses require employees to be on call to ensure smooth operations and quick responses to critical issues. However, compensating employees for being on call can be a tricky subject. It’s important to strike a balance between fairness, accountability, and incentivizing the right behaviors.</span></p>
|
||
<p><span style="font-weight: 400;">Let’s explore four common methods of compensating employees for being on call, along with their advantages and disadvantages.</span></p>
|
||
<p><b>1. Voluntary On-Call Basis</b></p>
|
||
<p><span style="font-weight: 400;">In this method, employees volunteer to be on call without any formal compensation structure.</span></p>
|
||
<p><b>Advantages:</b></p>
|
||
<ul>
|
||
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">It’s flexible and allows employees to opt in based on their availability and willingness.</span></li>
|
||
<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">It can work well in small teams or organizations with a strong culture of collaboration.</span></li>
|
||
</ul>
|
||
<p><b>Disadvantages:</b></p>
|
||
<ul>
|
||
<li style="font-weight: 400;" aria-level="1"><b>Accountability Issues</b><span style="font-weight: 400;">: Since it’s voluntary, it can be difficult to ensure consistent coverage or hold employees accountable for their availability.</span></li>
|
||
<li style="font-weight: 400;" aria-level="1"><b>Risk of Burnout</b><span style="font-weight: 400;">: Some employees may feel pressured to volunteer repeatedly, leading to overburdening and burnout.</span></li>
|
||
<li style="font-weight: 400;" aria-level="1"><b>Uncommon Practice</b><span style="font-weight: 400;">: This method is not widely used because it lacks structure and fairness.</span></li>
|
||
</ul>
|
||
<p><span style="font-weight: 400;">While this approach might work in rare cases, it’s generally not sustainable for larger teams or organizations with critical on-call needs.</span></p>
|
||
<p><b>2. Fixed Monthly Fee for Being On Call</b></p>
|
||
<p><span style="font-weight: 400;">In this approach, employees receive a fixed monthly payment for being on call, regardless of the number of hours or incidents they handle.</span></p>
|
||
<p><b>Advantages:</b></p>
|
||
<ul>
|
||
<li style="font-weight: 400;" aria-level="1"><b>Simplicity</b><span style="font-weight: 400;">: It’s easy to calculate and integrate into salary structures.</span></li>
|
||
<li style="font-weight: 400;" aria-level="1"><b>Predictability</b><span style="font-weight: 400;">: Employees know exactly how much they’ll earn for being on call, and employers can budget accordingly.</span></li>
|
||
</ul>
|
||
<p><b>Disadvantages:</b></p>
|
||
<ul>
|
||
<li style="font-weight: 400;" aria-level="1">
|
||
<p><b>Imbalance</b><span style="font-weight: 400;">: If some employees end up being on call for significantly more hours or handle more incidents than others, it can lead to resentment and a sense of unfairness.</span></p>
|
||
</li>
|
||
<li style="font-weight: 400;" aria-level="1">
|
||
<p><b>Lack of Flexibility</b><span style="font-weight: 400;">: This method doesn’t account for variations in workload or the actual time spent on call.</span></p>
|
||
</li>
|
||
</ul>
|
||
<p><span style="font-weight: 400;">While this method is straightforward, it may not be the fairest option, especially in teams where on-call duties are unevenly distributed.</span></p>
|
||
<p><b>3. Compensation Based on Exact Hours On Call</b></p>
|
||
<p><span style="font-weight: 400;">This is perhaps the most common and fair method. Employees are compensated for the exact number of hours they are on call, ensuring that pay is directly tied to their availability.</span></p>
|
||
<p><b>Advantages:</b></p>
|
||
<ul>
|
||
<li style="font-weight: 400;" aria-level="1">
|
||
<p><b>Fairness</b><span style="font-weight: 400;">: Employees are paid proportionally to the time they commit to being on call.</span></p>
|
||
</li>
|
||
<li style="font-weight: 400;" aria-level="1">
|
||
<p><b>Transparency</b><span style="font-weight: 400;">: It’s easy to track and justify compensation based on actual hours worked.</span></p>
|
||
</li>
|
||
</ul>
|
||
<p><b>Disadvantages:</b></p>
|
||
<ul>
|
||
<li style="font-weight: 400;" aria-level="1">
|
||
<p><b>Administrative Effort</b><span style="font-weight: 400;">: Tracking and calculating on-call hours can require additional effort, especially in larger teams or organizations.</span></p>
|
||
</li>
|
||
<li style="font-weight: 400;" aria-level="1">
|
||
<p><b>Potential for Disputes</b><span style="font-weight: 400;">: If tracking systems are not accurate or transparent, it could lead to disagreements over the number of hours logged.</span></p>
|
||
</li>
|
||
</ul>
|
||
<p><span style="font-weight: 400;">Despite the administrative challenges, this method is widely regarded as the fairest way to compensate employees for being on call.</span></p>
|
||
<p><b>4. Compensation for Time Spent on Incidents</b></p>
|
||
<p><span style="font-weight: 400;">In addition to compensating employees for being on call, some organizations also pay employees for the time they spend actively resolving incidents. This approach ensures that employees are rewarded for their actual work during on-call hours.</span></p>
|
||
<p><b>Advantages:</b></p>
|
||
<ul>
|
||
<li style="font-weight: 400;" aria-level="1">
|
||
<p><b>Fairness</b><span style="font-weight: 400;">: Employees are compensated for the effort they put into resolving issues, not just for being available.</span></p>
|
||
</li>
|
||
<li style="font-weight: 400;" aria-level="1">
|
||
<p><b>Motivation</b><span style="font-weight: 400;">: It can incentivize employees to respond quickly and effectively to incidents.</span></p>
|
||
</li>
|
||
</ul>
|
||
<p><b>Disadvantages:</b></p>
|
||
<ul>
|
||
<li style="font-weight: 400;" aria-level="1">
|
||
<p><b>Focus on Incidents</b><span style="font-weight: 400;">: This method doesn’t encourage employees to proactively prevent incidents. In fact, it might unintentionally reward teams for having more incidents to resolve.</span></p>
|
||
</li>
|
||
<li style="font-weight: 400;" aria-level="1">
|
||
<p><b>Short-Term Thinking</b><span style="font-weight: 400;">: It shifts the focus from long-term service reliability to short-term incident resolution.</span></p>
|
||
</li>
|
||
</ul>
|
||
<p><b>A Better Alternative: Compensate Based on Service Availability</b></p>
|
||
<p><span style="font-weight: 400;">Instead of focusing solely on incident resolution, a more forward-thinking approach is to tie compensation to the availability and reliability of services. This method incentivizes employees to minimize disruptions and implement proactive measures to prevent incidents in the first place. It aligns compensation with the ultimate goal of maintaining high service uptime, which benefits both the organization and its customers.</span></p>
|
||
<p><b>Choosing the Right Method</b></p>
|
||
<p><span style="font-weight: 400;">There’s no one-size-fits-all solution when it comes to compensating employees for being on call. The best approach depends on your organization’s size, culture, and operational needs. However, whichever method you choose, it’s essential to ensure that it’s fair, transparent, and aligned with your business goals.</span></p>
|
||
<p><b>How PagerDuty Can Help</b></p>
|
||
<p><span style="font-weight: 400;">Regardless of the compensation method you choose, tools like PagerDuty can provide the data you need to calculate on-call hours, track incidents, and measure service availability. By leveraging such tools, you can ensure accurate and efficient compensation for your employees while maintaining accountability and transparency.</span></p>
|
||
<p><span style="font-weight: 400;">In conclusion, compensating employees for being on call is about more than just money—it’s about creating a system that values their time, effort, and expertise. By choosing the right method and leveraging the right tools, you can build a fair and effective on-call compensation strategy that benefits both your employees and your organization.</span></p>
|
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|
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<svg xmlns="http://www.w3.org/2000/svg" width="25px" height="25px" x="0" y="0" version="1.1" viewBox="0 0 50 50" xml:space="preserve"><title>PagerDuty Built and Supported</title><g><g><g><g><g><g><path fill="currentColor" d="M23.4.7l-3 3-3.2-1.4c-1.2-.5-2.5 0-3 1.2l-1.4 3.2H8.9c-1.3 0-2.3 1-2.3 2.3v3.8l-3.3 1.4c-1.2.5-1.7 1.8-1.2 3l1.4 3.3-2.8 2.8c-.9.9-.9 2.3 0 3.2l.2.1L3.6 29l-1.5 4c-.4 1.2.1 2.4 1.3 2.9l3.4 1.4v3.8c0 1.3 1 2.3 2.3 2.3h3.8l1.4 3.4c.5 1.1 1.8 1.7 2.9 1.2l4.1-1.5 2.1 2.5c.8 1 2.3 1.1 3.2.3l.3-.3 2.1-2.5 4.1 1.5c1.1.4 2.4-.1 2.9-1.2l1.4-3.4h3.8c1.3 0 2.3-1 2.3-2.3v-3.8l3.4-1.4c1.1-.5 1.7-1.8 1.3-2.9l-1.7-4 2.7-2.3c1-.8 1.1-2.2.3-3.2l-.1-.2-2.8-2.8 1.4-3.3c.5-1.2-.1-2.5-1.2-3l-3.3-1.4V9c0-1.3-1-2.3-2.3-2.3h-3.8L36 3.5c-.5-1.2-1.9-1.7-3-1.2l-3.2 1.4-3-3c-1-.9-2.5-.9-3.4 0z"/></g></g></g></g></g></g><g><path fill="#FFFFFF" d="M18.1 28.6H21V34h-2.9zM29.2 14.9c-1.6-.8-2.7-1-5.3-1h-5.8v12.2h5.8c2.3 0 4-.1 5.5-1.2 1.7-1.1 2.5-2.9 2.5-5 .1-2.3-1-4.1-2.7-5zm-4.6 8.6H21v-7h3.3c3 0 4.6 1 4.6 3.5s-1.9 3.5-4.3 3.5z"/></g></svg>
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||
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||
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||
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||
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||
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|
||
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||
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||
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||
|
||
<h4 class="text-green group-hover:text-green-dark transition">Automation</h4>
|
||
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|
||
<a href="/resources/" class="group flex items-center gap-2">
|
||
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|
||
|
||
<h4 class="text-green group-hover:text-green-dark transition">Resources</h4>
|
||
</a>
|
||
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||
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|
||
|
||
|
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<div class="flex flex-col gap-4">
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|
||
https://cdn.pagerduty.com/cdn-cgi/image/f=auto,w=150,h=150,fit=cover,dpr=3/wp-content/uploads/2026/03/2-1024x1024.png 3x" loading="lazy" onerror="onImageError.call(this)"
|
||
>
|
||
|
||
|
||
<h4 class="text-gray-dark group-hover:text-green transition">The Path to Autonomous Operations: PagerDuty Spring 26 Release</h4>
|
||
</a>
|
||
|
||
|
||
<a href="https://www.pagerduty.com/blog/company/pagerduty-ringing-nyse-closing-bell/" class="group flex flex-col gap-2">
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<img
|
||
alt="PagerDuty ringing the closing bell July 22, 2026"
|
||
width="150"
|
||
height="150"
|
||
class="w-1/2 aspect-square object-cover rounded group-hover:shadow-lg transition-all"
|
||
alt="PagerDuty ringing the closing bell July 22, 2026"
|
||
src="https://cdn.pagerduty.com/wp-content/uploads/2026/07/PD-CB-Photo-20260722-KK-PRESS-007-1024x683.jpg" srcset="https://cdn.pagerduty.com/cdn-cgi/image/f=auto,w=150,h=150,fit=cover,dpr=1/wp-content/uploads/2026/07/PD-CB-Photo-20260722-KK-PRESS-007-1024x683.jpg 1x,
|
||
https://cdn.pagerduty.com/cdn-cgi/image/f=auto,w=150,h=150,fit=cover,dpr=2/wp-content/uploads/2026/07/PD-CB-Photo-20260722-KK-PRESS-007-1024x683.jpg 2x,
|
||
https://cdn.pagerduty.com/cdn-cgi/image/f=auto,w=150,h=150,fit=cover,dpr=3/wp-content/uploads/2026/07/PD-CB-Photo-20260722-KK-PRESS-007-1024x683.jpg 3x" loading="lazy" onerror="onImageError.call(this)"
|
||
>
|
||
|
||
|
||
<h4 class="text-gray-dark group-hover:text-green transition">Celebrating a Baton Pass at the NYSE’s Closing Bell</h4>
|
||
</a>
|
||
|
||
|
||
<a href="https://www.pagerduty.com/blog/chatops/pagerdutys-slack-app-new-incident-management-capabilities/" class="group flex flex-col gap-2">
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<img
|
||
width="150"
|
||
height="150"
|
||
class="w-1/2 aspect-square object-cover rounded group-hover:shadow-lg transition-all"
|
||
alt=""
|
||
src="https://cdn.pagerduty.com/wp-content/uploads/2026/05/4-line-title-1-1-1024x1024.png" srcset="https://cdn.pagerduty.com/cdn-cgi/image/f=auto,w=150,h=150,fit=cover,dpr=1/wp-content/uploads/2026/05/4-line-title-1-1-1024x1024.png 1x,
|
||
https://cdn.pagerduty.com/cdn-cgi/image/f=auto,w=150,h=150,fit=cover,dpr=2/wp-content/uploads/2026/05/4-line-title-1-1-1024x1024.png 2x,
|
||
https://cdn.pagerduty.com/cdn-cgi/image/f=auto,w=150,h=150,fit=cover,dpr=3/wp-content/uploads/2026/05/4-line-title-1-1-1024x1024.png 3x" loading="lazy" onerror="onImageError.call(this)"
|
||
>
|
||
|
||
|
||
<h4 class="text-gray-dark group-hover:text-green transition">PagerDuty’s Slack App: New Incident Management Capabilities</h4>
|
||
</a>
|
||
|
||
</div>
|
||
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|
||
|
||
|
||
|
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<label class="form-element bg-white border-2 border-gray-light dark:border-gray-dark dark:text-gray-dark stroke-gray-dark flex items-center
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gap-gut/2 p-gut/2 flex-grow"><input name="s" class="flex-1 bg-none outline-none text-sm !text-base" placeholder="Search" type="text" autocomplete="off"></label>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
|
||
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|
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|
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|
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||
|
||
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|
||
</span>
|
||
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|
||
|
||
</button>
|
||
|
||
|
||
</form>
|
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|
||
|
||
|
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|
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|
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|
||
</aside>
|
||
</div>
|
||
</section>
|
||
|
||
</main>
|
||
|
||
|
||
|
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<footer
|
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|
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>
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<nav
|
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id="footer-columns"
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cp-set="container"
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>
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id="footer-platform"
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|
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<h2
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cp-key="column-heading"
|
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cp-set="heading"
|
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>Platform</h2>
|
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<a
|
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href="https://www.pagerduty.com/platform/incident-management/"
|
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hreflang="en"
|
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|
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|
||
Incident Management
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/platform/aiops/"
|
||
hreflang="en"
|
||
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|
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|
||
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|
||
>
|
||
AIOps
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/platform/automation/"
|
||
hreflang="en"
|
||
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|
||
cp-key="column-link"
|
||
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|
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|
||
Automation
|
||
</a>
|
||
<a
|
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href="https://www.pagerduty.com/platform/business-ops/"
|
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hreflang="en"
|
||
rel=""
|
||
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|
||
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|
||
Business Operations
|
||
</a>
|
||
<a
|
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href="https://developer.pagerduty.com/"
|
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hreflang="en"
|
||
rel="noopener"
|
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|
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|
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Developer Platform
|
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|
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<a
|
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href="https://www.pagerduty.com/enterprise/"
|
||
hreflang="en"
|
||
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|
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cp-key="column-link"
|
||
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|
||
Enterprise-Class Platform
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/digital-operations-management/"
|
||
hreflang="en"
|
||
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|
||
cp-key="column-link"
|
||
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|
||
Digital Operations Management
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/platform/generative-ai/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
Generative AI
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/whats-new/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
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||
>
|
||
What's New
|
||
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|
||
</section>
|
||
<section
|
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id="footer-solutions"
|
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|
||
<h2
|
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|
||
cp-set="heading"
|
||
>Solutions</h2>
|
||
<a
|
||
href="https://www.pagerduty.com/solutions/incident-management-transformation/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
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|
||
Incident Management Transformation
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/solutions/operations-center-modernization/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
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|
||
Operations Center Modernization
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/solutions/automation-coe/"
|
||
hreflang="en"
|
||
rel=""
|
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cp-key="column-link"
|
||
cp-set="link-primary link-column"
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|
||
Automation Standardization
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/solutions/cx-operations/"
|
||
hreflang="en"
|
||
rel=""
|
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cp-key="column-link"
|
||
cp-set="link-primary link-column"
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>
|
||
Customer Experience Operations
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/solutions/digital-resilience/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
Digital Operations Resiliency
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/solutions/scaled-service-ownership/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
Scaled Service Ownership
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/solutions/remote-location-operations-automation/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
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|
||
Remote-Location Operations
|
||
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|
||
</section>
|
||
<section
|
||
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|
||
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|
||
<h2
|
||
cp-key="column-heading"
|
||
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||
>Resources</h2>
|
||
<a
|
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|
||
hreflang="en"
|
||
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|
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|
||
cp-set="link-primary link-column"
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|
||
Resources Library
|
||
</a>
|
||
<a
|
||
href="https://community.pagerduty.com"
|
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hreflang="en"
|
||
rel="noopener"
|
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target="_blank" cp-key="column-link"
|
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|
||
Community Forum
|
||
</a>
|
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<a
|
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href="https://www.pagerduty.com/on-tour/"
|
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hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
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|
||
PagerDuty On Tour
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/customers/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
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>
|
||
Customer Stories
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/integrations/"
|
||
hreflang="en"
|
||
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|
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cp-key="column-link"
|
||
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|
||
Integration Guides
|
||
</a>
|
||
<a
|
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href="https://www.pagerduty.com/prompt-library/"
|
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hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
Automation Library
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/blog/"
|
||
hreflang="en"
|
||
rel=""
|
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cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
Blog
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/demo/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
Watch Demo
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/request-a-demo/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
Request a Demo
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/use-cases/"
|
||
hreflang="en"
|
||
rel=""
|
||
cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
Use Cases
|
||
</a>
|
||
<a
|
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href="https://www.pagerduty.com/events/"
|
||
hreflang="en"
|
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rel=""
|
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cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
Events
|
||
</a>
|
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</section>
|
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<section
|
||
id="footer-company"
|
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cp-key="main-footer-column"
|
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>
|
||
<h2
|
||
cp-key="column-heading"
|
||
cp-set="heading"
|
||
>Company</h2>
|
||
<a
|
||
href="https://www.pagerduty.com/company/"
|
||
hreflang="en"
|
||
rel=""
|
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cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
About PagerDuty
|
||
</a>
|
||
<a
|
||
href="https://www.pagerduty.com/in-perspective/"
|
||
hreflang="en"
|
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rel=""
|
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cp-key="column-link"
|
||
cp-set="link-primary link-column"
|
||
>
|
||
Thought Leadership
|
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