16 lines
761 B
Markdown
16 lines
761 B
Markdown
# Incidents: What Is Often Missed & What Can Be Done About That
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- **期号**: SRE Weekly Issue #214（2020-04-05）
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- **作者**: John Allspaw — Adaptive Capacity Labs
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- **链接**: https://www.adaptivecapacitylabs.com/blog/2020/03/30/incidents-what-is-often-missed-what-can-be-done-about-that/
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## 简介
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This is a talk that John Allspaw gave for Spotify.
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> Learning is not the same as fixing
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## 正文
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Incidents: What Is Often Missed & What Can Be Done About ThatBy John Allspaw / March 30, 2020 I was invited to give a talk at the Spotify office in New York last month on the topic of learning from incidents. Here is the first slide, which I hope to be the BLUF (“bottom line, up front”) of the talk… Here is the video recording of the talk…
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