152 lines
5.7 KiB
Markdown
152 lines
5.7 KiB
Markdown
# Building a Culture of Continuous Improvement – Blameless: Better Reliability Through SRE
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- **期号**: SRE Weekly Issue #183（2019-09-01）
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- **作者**: Blameless
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- **链接**: https://www.blameless.com/resources/workshops/building-a-culture-of-continuous-improvement/
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## 简介
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Blameless is running a free workshop on writing post-incident reports.
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> In this talk we will discuss the elements of an effective postmortem and the challenges faced while defining the process. We will introduce concrete methodologies that alleviate the cognitive overhead and emotional burden of doing postmortems.
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## 正文
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Fight Fires Faster
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The platform for teams that are serious about incident management. Resolve incidents up to 90% faster and prevent them from happening again.
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One platform that does it all.
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On-call, AI-enriched automation, retrospectives — you name it. Everything you need to plan smarter, respond faster, and improve your reliability.
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Slashed Mean Time to Mitigate by 91%
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### “FireHydrant has dramatically improved our time to respond, which in turn has dramatically improved our time to mitigation.”
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#### Sam Burke, SRE at Backblaze
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Prepare for the unexpected
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Be ready for any fire with the tools and built-in best practices that empower engineers to act faster.
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Automated Runbooks
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Codify best practices, and respond faster every time.
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On-Call & Alerting
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Instantly know when something breaks — and who’s on it.
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Service Catalog
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Get full visibility into service ownership and dependencies.
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Move fast with clear direction
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Streamline every step of your workflow to collaborate efficiently and reduce downtime.
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Seamless Collaboration
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Resolve faster by managing incidents in Slack or Teams.
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AI Insights
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Reduce the workload with instant updates and transcripts.
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Status Pages
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Keep stakeholders informed without slowing response.
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Turn data into decisions
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Get the metrics and insights that matter — and the clarity to act on them.
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AI-Enhanced Retrospectives
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Instant, actionable retros that actually lead to change.
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Intelligent Follow-Ups
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Action items, captured and assigned. Automatically.
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Powerful Analytics
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Track MTTx and patterns to sharpen your workflow.
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AI that accelerates response and
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simplifies the aftermath
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FireHydrant's AI is like an extra set of hands during incidents, keeping your team focused on what matters most.
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### Incident Summaries & Status Page Updates
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Keep stakeholders and customers in-the-know, without the toil.
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### Live Video Transcriptions (Zoom & Google Meet)
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Every decision from your meeting, automatically documented.
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### AI-Enhanced Retrospectives
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Actionable retros with all your incident data, ready in seconds.
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### Triage Channels
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Ask anything. Get instant context to understand issues.
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## Built by engineers who’ve been there
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We built the tool we always wished we had. FireHydrant is fast, flexible, and built to scale — without the legacy tax.
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### Enterprise-Grade
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SOC 2 compliance, SSO, RBAC, audit logs, and SCIM — everything you need to stay secure, compliant, and in control at scale.
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### Extensible
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With 350+ API endpoints, Terraform support, and SDKs, FireHydrant adapts to your unique workflows — no rigid, one-size-fits-all limits.
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### Accessible
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Cost matters. That's why we price engineered our platform to fit for any team — without bloated costs or barriers to entry.
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