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On-Call Ways and Means: A Developer’s Guide
- 期号: SRE Weekly Issue #58(2017-02-05)
- 作者: This article is published by my sponsor, VictorOps, but their sponsorship did not influence its inclusion in this issue.
- 链接: https://victorops.com/blog/on-call-ways-means-developers-guide/
简介
Bringing non-traditional Ops folks, including developers, on-call can be a tricky process. Initial reactions tend to be highly polarized, either total pushback and refusal, or a meek acceptance coupled with fear of the unknown. For the former, understanding the root of the refusal is useful. For the latter, providing clarity and training is important.
正文
VictorOps is now Splunk On-Call — new name, updated product. With Splunk On-Call, developers, devops and operations teams make on-call suck less while reducing mean time to acknowledge and restore outages. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve incidents.
Sign into your Splunk On-Call account, get user support or explore our other resources to learn more.