467 lines
35 KiB
HTML
467 lines
35 KiB
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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-338/">SRE Weekly Issue #338</a></h1>
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<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-338/">September 11, 2022</a>
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<h2 style="text-align: center;font-size: 80%;color: #909090;">A message from our sponsor, <a href="https://rootly.com/demo/?utm_source=sreweekly">Rootly</a>:</h2>
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<p>Manage incidents directly from Slack with Rootly 🚒.</p>
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<p>Rootly automates manual tasks like creating an incident channel, Jira ticket and Zoom rooms, inviting responders, creating statuspage updates, postmortem timelines and more. Want to see why companies like Canva and Grammarly love us?:</p>
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<div class="sreweekly-title"><a href="https://www.jeli.io/blog/intro-to-themes-and-takeaways" target="_blank" rel="noopener">Intro to Themes and Takeaways</a></div>
|
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<div class="sreweekly-description">
|
||
<p>This one advocates for looking beyond “root cause” when analyzing an incident, and instead finding Themes and Takeaways.</p>
|
||
<blockquote>
|
||
<p>If it can be solved with a pull request it’s not a takeaway.</p>
|
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</blockquote>
|
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<p> <small>Vanessa Huerta Granda — Jeli</small></p>
|
||
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</div>
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<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://www.honeycomb.io/blog/incident-review-designed-failing/" target="_blank" rel="noopener">Incident Review: Working as Designed, But Still Failing</a></div>
|
||
<div class="sreweekly-description">
|
||
<p>In this juicy incident, the Incident Commander’s intimate knowledge of a similar failure mode fixated incident response away from the true cause.</p>
|
||
<p> <small>Fred Hebert — Honeycomb</small></p>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://thenewstack.io/running-more-low-severity-incidents-is-improving-our-culture/" target="_blank" rel="noopener">Running More Low-Severity Incidents Is Improving Our Culture</a></div>
|
||
<div class="sreweekly-description">
|
||
<blockquote>
|
||
<p>[…] the more we normalize lower-impact incidents, the more confidence and experience we build for Sev1 situations.</p>
|
||
</blockquote>
|
||
<p> <small>Dan Condomitti — The New Stack</small></p>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
|
||
<div class="sreweekly-entry">
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||
<div class="sreweekly-title"><a href="https://incident.io/blog/on-call-calculator" target="_blank" rel="noopener">We’re making our on-call calculator free</a></div>
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||
<div class="sreweekly-description">
|
||
<p>Want to compensate folks extra for on-call work? This tool connects to PagerDuty to do all the heavy lifting for you.</p>
|
||
<p> <small>Lawrence Jones — incident.io</small></p>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://www.reddit.com/r/sre/comments/xa89kj/whats_the_weirdest_outage_reason_you_dealt_with/" target="_blank" rel="noopener">What’s the weirdest outage reason you dealt with throughout your career?</a></div>
|
||
<div class="sreweekly-description">
|
||
<p>This Reddit post in <a href="https://www.reddit.com/r/sre/">r/sre</a> has some really great stories in the comments.</p>
|
||
<p> <small>various users — Reddit</small></p>
|
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</div>
|
||
</div>
|
||
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||
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||
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://incident.io/blog/why-you-need-incident-timelines" target="_blank" rel="noopener">Why you need an incident timeline</a></div>
|
||
<div class="sreweekly-description">
|
||
<p>Along with the “why”, this article also goes into the “how”.</p>
|
||
<p> <small>Martha Lambert — incident.io</small></p>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://jvns.ca/blog/2022/09/06/send-network-packets-python-tun-tap/" target="_blank" rel="noopener">How to send raw network packets in Python with tun/tap</a></div>
|
||
<div class="sreweekly-description">
|
||
<p>Early in my career, I had to write a raw IP packet generator to reproduce a DoS attack so that I could mitigate it. It’s fun!</p>
|
||
<p> <small>Julia Evans</small></p>
|
||
</div>
|
||
</div>
|
||
|
||
|
||
|
||
<div class="sreweekly-entry">
|
||
<div class="sreweekly-title"><a href="https://github.blog/2022-09-07-github-availability-report-august-2022/" target="_blank" rel="noopener">GitHub Availability Report: August 2022</a></div>
|
||
<div class="sreweekly-description">
|
||
<p>In an incident in July, a cloud provider change broke provisioning for new Codespaces VMs, taking down the service.</p>
|
||
<p> <small>Jakub Oleksy — GitHub</small></p>
|
||
</div>
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||
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|
||
<div class="sreweekly-title"><a href="https://www.faasafety.gov/files/gslac/library/documents/2012/nov/71574/dirtydozenweb3.pdf" target="_blank" rel="noopener">Avoid the Dirty Dozen</a></div>
|
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<div class="sreweekly-description">
|
||
<blockquote>
|
||
<p>Put Safety First and Minimize<br>
|
||
the 12 Common Causes of Mistakes<br>
|
||
in the Aviation Workplace</p>
|
||
</blockquote>
|
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<p> <small>FAA (US’s Federal Aviation Administration)</small></p>
|
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</div>
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