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<h1 class="entry-title" itemprop="headline" ><a href="https://sreweekly.com/sre-weekly-issue-492/">SRE Weekly Issue #492</a></h1>
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<i class="genericon genericon-day"></i><a class="updated" href="https://sreweekly.com/sre-weekly-issue-492/">August 31, 2025</a>
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<p><a class="email_only" href="https://sreweekly.com/sre-weekly-issue-492/">View on sreweekly.com</a></p>
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<h2 style="text-align: center; font-size: 80%; color: #909090;">A message from our sponsor, <a href="https://observeinc.com/?utm_source=SREWeekly">Observe, Inc.</a>:</h2>
<p>Built on a scalable, cost-efficient data lake, <a href="https://www.observeinc.com/?utm_source=SREWeekly&amp;utm_campaign=issue490">Observe</a> delivers AI-powered observability at scale. With its context-aware Knowledge Graph and AI SRE, Observe enables Capital One, Topgolf, and Dialpad to ingest hundreds of terabytes daily and resolve issues faster—at drastically lower cost.</p>
<p><a href="https://sreweekly.com/link/492">Learn how Observe is redefining observability for the AI era.</a></p>
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<div class="sreweekly-title"><a href="https://www.reddit.com/r/sre/comments/1n25ffs/pagerduty_went_down_and_my_day_went_straight_to/" target="_blank" rel="noopener">r/sre: pagerduty went down and my day went straight to hell</a></div>
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<p>Three days ago, PagerDuty had a <a href="https://status.pagerduty.com/posts/details/P0LKNIW">major incident</a>, severely impacting incident creation, notifications, and more. Linked above is a discussion on <a href="https://www.reddit.com/r/sre">reddit&#8217;s r/sre</a> with lots of takes on how folks deal with this kind of thing.</p>
<p>&nbsp;&nbsp;<small>u/Secret-Menu-2121 and others</small></p>
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<div class="sreweekly-title"><a href="https://uptimelabs.io/being-on-the-same-page-during-an-incident-not-actually-telepathy/" target="_blank" rel="noopener">Being on the Same Page During an Incident: Not Actually Telepathy</a></div>
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<p>It&#8217;s not telepathy; it&#8217;s about building common ground. This article explains what that means and the components that comprise common ground in an incident.</p>
<p>&nbsp;&nbsp;<small>Stuart Rimell &mdash; Uptime Labs</small></p>
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<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://klaviyo.tech/pooling-connections-with-rds-proxy-at-klaviyo-e79e04120188?source=rss----d48ef2e8ebb3---4" target="_blank" rel="noopener">Pooling Connections with RDS Proxy at Klaviyo</a></div>
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<p>An introduction to database connection pooling in general, and RDS proxy in specific, complete with a Terraform snippet.</p>
<p>&nbsp;&nbsp;<small>David Kraytsberg &mdash; Klaviyo</small></p>
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<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://surfingcomplexity.blog/2025/08/17/easy-will-always-trump-simple/" target="_blank" rel="noopener">Easy will always trump simple</a></div>
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<p>This article explores the difference between <em>simple</em> and <em>easy</em>, their relation to complexity, and the effect of production pressure. </p>
<p>&nbsp;&nbsp;<small>Lorin Hochstein</small></p>
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</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.thecoder.cafe/p/availability-models" target="_blank" rel="noopener">Availability Models: Because “Highly Available” Isn’t Saying Much</a></div>
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<p>What does &#8220;High Availability&#8221; actually mean? It turns out that it can mean different things to different people, and it&#8217;s important to look deeper.</p>
<p>&nbsp;&nbsp;<small>Teiva Harsanyi &mdash; The Coder Cafe</small></p>
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</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://www.linkedin.com/posts/activity-7349457270813978627-tR4F" target="_blank" rel="noopener"> Ron Gantt on incidents and blame</a></div>
<div class="sreweekly-description">
<p>This short but sweet untitled LinkedIn post goes into the importance of understanding the entire context rather than focusing on an individual&#8217;s mistakes or omissions.</p>
<p>&nbsp;&nbsp;<small>Ron Gantt</small></p>
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</div>
<div class="sreweekly-entry">
<div class="sreweekly-title"><a href="https://blog.alexewerlof.com/p/sli-evolution-stages" target="_blank" rel="noopener">SLI Evolution Stages</a></div>
<div class="sreweekly-description">
<p>Whether you&#8217;re just getting started implementing SLIs and SLOs or you&#8217;re a veteran, you&#8217;ll want to read this one. It charts the progress of organizations as they successively refine and mature their SLIs, and more importantly, it explains why the later stages matter.</p>
<p>&nbsp;&nbsp;<small>Alex Ewerlöf</small></p>
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