38 lines
979 B
Markdown
38 lines
979 B
Markdown
---
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title: "shenwei"
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type: entity
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tags: [linkedin, author, cloud-devops]
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date: 2025-03-01
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---
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## Profile
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shenwei是LinkedIn上的IT运维和云转型领域作者，专注于现代IT服务管理（ITSM）、AIOps和DevOps实践。
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## Contributions
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### Published Articles
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1. **Modern ITSM: Driving Efficiency, Security & Resilience**
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- 探讨ITSM从传统工单系统向AI驱动、自愈智能运营的演进
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- 覆盖AIOps、Hyperautomation、ITSM 2.0等前沿趋势
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- 来源：[[understanding-complete-itsm]]
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## Areas of Expertise
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- [[ITSM]] & [[ITSM-2.0]]
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- [[AIOps]] & Machine Learning
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- [[DevOps]] Culture & Automation
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- [[Self-Healing-Systems]]
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- [[Zero-Trust-Architecture]]
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## Linked Sources
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- [[understanding-complete-itsm]]
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## Connections
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- [[The Agency]] — 相关领域（AI Agents for IT Operations）
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- [[BMC]] — 相关厂商（AIOps平台提供商）
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- [[Micro-Focus]] — 相关厂商（ITOM解决方案）
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