54 lines
2.4 KiB
Markdown
54 lines
2.4 KiB
Markdown
# 10 Things I Learned From My First Incident Review
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- **期号**: SRE Weekly Issue #337（2022-09-04）
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- **作者**: Fischer Jemison — Jeli
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- **链接**: https://www.jeli.io/blog/10-things-i-learned-from-my-first-incident-review
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## 简介
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Every one of these 10 items is enough reason to read this article! This makes me want to go investigate some incidents right now.
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## 正文
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# Learn from Incidents
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Turn incidents into insights with collaborative learning tools that help teams continuously improve.
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## Every incident is an opportunity that reveals how your organization really works.
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## Work how you want
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Jeli guides you to faster response and deeper insights by easily and quickly integrating with existing tech stacks.
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## Get more out of Jeli.
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### Create a timeline in minutes, not hours
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Narrative Builder helps you quickly see the story of what happened, how things unfolded, and how to make those events easier to coordinate in the future.
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### Create a timeline in minutes, not hours
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Narrative Builder helps you quickly see the story of what happened, how things unfolded, and how to make those events easier to coordinate in the future.
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### Reports that get read, not filed
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Categorize, tag, and add comments. Highlight key moments and findings to help your team easily recognize and replicate the practices that help reliably deliver services to customers.
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### Reveal deeper insights with Incident Analysis
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Understand why an incident took place, how it could have been prevented, and reveal patterns. Move from reactive to proactive, addressing contributing factors to incidents before they occur, and helping minimize the impact of future incidents through continuous improvement.
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### See patterns across incidents
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Identify opportunities to continuously improve by aggregating data across the tools and people involved. Use the data to surface clear, actionable recommendations for your organization.
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