80 lines
2.6 KiB
Markdown
80 lines
2.6 KiB
Markdown
---
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title: "Asset Management"
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type: concept
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tags: [itsm, operations, finops]
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date: 2025-03-01
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---
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## Definition
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资产管理（Asset Management）是[[ITSM]]的核心流程之一，负责**跟踪和管理IT资产从采购到退役的完整生命周期**，优化资产利用率、控制成本并确保合规。
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## Asset Lifecycle
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```
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┌─────────┐ ┌─────────┐ ┌─────────┐ ┌─────────┐ ┌─────────┐
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│ Procure │ → │ Deploy │ → │Operate │ → │Maintain │ → │ Retire │
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└─────────┘ └─────────┘ └─────────┘ └─────────┘ └─────────┘
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↓ ↓ ↓ ↓ ↓
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Purchase Provision Monitor Patch/Update Archive/
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Planning & Config & Optimize & Upgrade Dispose
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```
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## Asset Management Focus Areas
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| 领域 | 描述 |
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|------|------|
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| Hardware Lifecycle | 服务器、网络设备生命周期 |
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| Software Licensing | 软件许可管理（SAM） |
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| Cloud Optimization | 云资源成本优化 |
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| Shadow IT Prevention | 影子IT发现与治理 |
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| Compliance | 许可证合规审计 |
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## Modern Asset Management (ITSM 2.0)
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在[[ITSM 2.0]]中，资产管理由AI驱动：
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### Intelligent Features
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| 能力 | 描述 | 价值 |
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|------|------|------|
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| Automated Lifecycle Tracking | 自动追踪资产状态 | 减少人工 |
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| License Optimization | 许可证使用分析 | 成本节省 |
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| Usage Analytics | 利用率分析 | Rightsizing |
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| Cost Forecasting | 成本预测 | 预算规划 |
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| Cloud Resource Optimization | 云资源优化 | FinOps |
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### Cloud-Optimized SAM (Software Asset Management)
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```
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Software License Usage
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├── Used Licenses: 80%
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├── Unused Licenses: 15%
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└── Over-licensed: 5%
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↓
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AI Analysis
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├── Reclaim unused
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├── Optimize purchases
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└── Prevent overruns
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```
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## Key Metrics
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| 指标 | 描述 |
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|------|------|
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| Asset Utilization Rate | 资产利用率 |
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| License Compliance | 许可证合规率 |
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| Shadow IT Count | 影子IT数量 |
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| Cost per Asset | 单资产成本 |
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## Related Concepts
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- [[ITSM]] — 父框架
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- [[FinOps]] — 云财务管理
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- [[Rightsizing]] — 资源优化
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- [[Cloud-Optimization]] — 云优化
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## Sources
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- [[understanding-complete-itsm]] — Intelligent Asset Lifecycle Tracking
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