nexus/knowledgebase/csd-wiki/ICSD/ESM-SaaS-Upgrade-to-version-25.2.2-from-25.2_705001241.md

# ESM-SaaS-Upgrade-to-version-25.2.2-from-25.2_705001241
## Upgrade Procedures

<table><colgroup><col> <col> <col> <col> <col> <col> <col></colgroup><thead><tr><th><p>No</p></th><th><p>Phase</p></th><th><p>Upgrade Tasks</p></th><th><p>Upgrade Duration</p></th><th><p>Downtime (min)</p></th><th><p>Doc Link</p></th><th></th></tr></thead><tbody><tr><td><p>0</p></td><td><p>Get release package</p></td><td><p>Check ESM release package</p></td><td></td><td></td><td></td></tr><tr><td rowspan="7"><p>1</p></td><td rowspan="7"><p>Upgrade Preparation</p></td><td><p>SMAX/HCMX:</p></td><td><ul><li>Perform Pre upgrade check: 5mins</li></ul></td><td></td><td><ul><li><a href="https://rndwiki.houston.softwaregrp.net/confluence/display/ICS/Collect+customer+owned+SMAX+OPB+Agent+information+and+check+status">How to check SMAX OPB agent status</a></li></ul></td><td></td></tr><tr><td><p>UCMDB:</p><ul><li>UD probe connectivity check</li></ul></td><td>/</td><td></td><td></td><td></td></tr><tr><td><p>Audit Service:</p></td><td>/</td><td></td><td></td><td></td></tr><tr><td><p>OO:</p><ul><li>RAS Node connectivity check</li></ul></td><td>2mins</td><td></td><td></td><td></td></tr><tr><td><p>Aviator:</p><p>Existing integration in BO portal status & results from agent & service portal</p></td><td>2mins</td><td></td><td></td><td></td></tr><tr><td><p>OP:</p></td><td>N/A</td><td>N/A</td><td></td><td></td></tr><tr><td><p><strong>Backup SaaS Farm including Aviator</strong></p></td><td></td><td></td><td><ul><li><a href="https://staging.docs.microfocus.com/doc/423/25.2/backupmanagedk8ssuite">ESM cloud backup solution</a><br></li><li><a href="https://staging.docs.microfocus.com/doc/136/25.2/AviatorUpgradeBackup">Aviator backup</a></li></ul></td><td></td></tr><tr><td><p>2</p></td><td><p>Upgrade Aviator</p></td><td><ul><li>Upgrade Aviator</li></ul></td><td><ul><li>2mins</li></ul></td><td>0</td><td><a href="https://staging.docs.microfocus.com/doc/136/25.2/252p2">25.2.2 Aviator Upgrade</a></td><td><p>Aviator was upgraded through pipeline this time as maple owned setup had some problem.</p></td></tr><tr><td rowspan="6"><p>3</p></td><td rowspan="5"><p>Upgrade Maintenance Window</p></td><td><p><strong>Upgrade OMT</strong></p></td><td><p><em>13mins</em></p><p><em>(including Prometheus)</em></p></td><td><p>SMAX: 0</p><p>CMS: 0</p></td><td><a href="https://docs.microfocus.com/doc/423/25.2/2522#Apply_OMT_25.2.2_patch">Apply OMT Patch</a></td><td></td></tr><tr><td><p><strong>Upgrade OP</strong></p></td><td><p><em>N/A</em></p></td><td>0</td><td>N/A</td><td></td></tr><tr><td rowspan="3"><p><strong>Upgrade SMAX/HCMX, UCMDB, Audit in parallel</strong></p><ul><li>Upgrade SMAX/HCMX<br></li><li>Upgrade UCMDB<br></li><li><strong>Upgrade Audit service</strong></li></ul></td><td rowspan="3"><ul><li>SMAX/HCMX: <strong>29mins</strong></li><li>UCMDB: <strong>12</strong> <strong>mins</strong></li><li>Audit Service: <em><strong>12mins</strong></em></li></ul></td><td rowspan="3"><p>SMAX: 2mins</p><p>UCMDB: 1mins</p><p>Audit Services: 0</p></td><td><a href="https://docs.microfocus.com/doc/423/25.2/helmpatchinstall">Install ESM 25.2.2 Patch</a></td><td></td></tr><tr><td><a href="https://docs.microfocus.com/doc/423/25.2/installcmspatchmanagedk8s">Install UD/UCMDB 25.2.2 Patch</a></td><td></td></tr><tr><td><a href="https://docs.microfocus.com/doc/423/25.2/installauditpatchmanagedk8s">Install Audit 25.2.2 patch</a></td><td></td></tr><tr><td></td><td><p><strong>Upgrade OO</strong></p><p>Upgrade OO when SMAX/HCMX upgrade finish</p><p>(watch the pod of dnd-upgrade-job-xxx and cgro-deploy-controller, until they become to Completed, then you can start to upgrade OO)</p></td><td><p><em>22mins</em></p></td><td>0</td><td><p><a href="https://docs.microfocus.com/doc/423/25.2/installoopatch">Install OO 25.2.2 patch</a></p><p><a href="https://docs.microfocus.com/doc/423/25.2/upgradeonpremras">Upgrade OO external RAS</a></p></td><td></td></tr><tr><td rowspan="4"><p>4</p></td><td rowspan="4"><p>Post-Upgrade</p></td><td><p>Aviator</p></td><td>/</td><td>N/A</td><td>/</td><td>/</td></tr><tr><td><p>SMAX/HCMX post upgrade task:</p><ul><li>Upgrade EKS cluster</li></ul></td><td><p>Upgrade yet to do in US7 simulation time.</p></td><td></td><td><p><a href="https://staging.docs.microfocus.com/doc/423/25.2/PostUpgradeSuiteAdminManagedK8SSuite">Perform post-upgrade tasks as the suite admin</a></p></td><td><ul><li>Database Support matrix:<br>PostgreSQL 16.x, 15.x, 14.x, 13.x</li></ul><ul><li>Managed Kubernetes clusters:<br>Amazon Elastic Kubernetes Service (EKS) 1.32.x, 1.31.x, 1.30.x</li></ul></td></tr><tr><td><p>SMAX OPB agent status check</p></td><td></td><td></td><td></td><td><p>25.2.2 include OPB agent upgrade.</p><p>Compare the OPB agent status check before the upgrade and ensure all live OPB agent are upgrades successfully with new version and connection keep live</p></td></tr><tr><td><p>Upgrade external OO RAS</p></td><td>5 minutes for one external ras (Download & upgrade)</td><td></td><td><a href="https://staging.docs.microfocus.com/doc/423/25.2/UpgradeonpremRAS">Upgrade External OO RAS - Service Management</a></td><td><p>Need to upgrade OO RAS or internal owned tenants:</p><ul><li>X4X Prod</li><li>X4X Dev OpsB</li><li>X4X Dev DCA</li></ul></td></tr><tr><td><p>5</p></td><td><p>Rollback</p></td><td></td><td></td><td></td><td><p><a href="https://confluence.opentext.com/display/ICSD/ESM+Cloud+Disaster+and+Recovery+Guide">ESM Disaster & Recovery Solution</a></p></td><td></td></tr></tbody></table>

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[image2024-12-16\_10-55-45.png](attachments/705001241/705001110.png) (image/png)