71 lines
2.2 KiB
Markdown
71 lines
2.2 KiB
Markdown
# SMAX---Enable-Pendo-for-SMAX-tenant_688982184
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## Introduction
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Integrate the SaaS instance of Pendo into SMAX. The integration is configured to be released only for SMAX SaaS trial tenants and non-FedRAMP environments.
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The **Pendo API key** needs to be configured for SMAX SaaS farms that require the integration to be enabled.
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## Steps to configure the Pendo API key
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Get the values.yaml file for Helm by running the command below:
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```
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helm get values <ESM_RELEASE_NAME> -n <ESM_NAMESPACE> > my-values.yaml
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```
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Open the *my-values.yaml* file and copy the snippet below into it with the correct indentation (by default 2 spaces per indentation level) and format style.
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```
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xruntime:
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xruntime-gateway:
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PENDO_API_KEY: ""
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```
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*Set PENDO\_API\_KEY to “94956982-4d2a-4052-7cf5-113fdbb85ba6” and save the change.*
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**Note:** The Pendo API key typically won't change, but if it does, contact PM Dean
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(dclayton2@opentext.com) for the new key.
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Run the command below to apply the change:
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```
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helm upgrade <ESM_RELEASE_NAME> <ESM_HELM_CHART_PATH> -n <ESM_NAMESPACE> -f my-values.yaml
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```
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## Confirm that the current farm is SaaS and non-FedRAMP
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Check the ESM *itsma-common-configmap* by running the command below:
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```
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kubectl edit configmap itsma-common-configmap -n <ESM_NAMESPACE>
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```
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Make sure ***is\_fedramp*** is *false* and ***is\_saas*** is *true*:
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If they are not, correct their values and restart the *itom-xruntime-gateway* pod by running the command below:
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```
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kubectl rollout restart deployment itom-xruntime-gateway -n <ESM_NAMESPACE>
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```
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## Check if Pendo-SMAX integration works well
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Log in to the trial tenant as an admin. If this is your first login, you will see the following screen.
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Regardless of whether you click 'Deploy sample data' or 'No, thanks,' a Pendo consent dialog will pop up.
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## Attachments:
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[image-2025-2-5\_9-53-37.png](attachments/688982184/688982167.png) (image/png)
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[image-2025-2-5\_9-57-22.png](attachments/688982184/688982176.png) (image/png)
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[image-2025-2-5\_9-57-50.png](attachments/688982184/688982181.png) (image/png)
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