14 lines
460 B
Markdown
14 lines
460 B
Markdown
# Shadowing Customer Support for a Day
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- **期号**: SRE Weekly Issue #74（2017-05-28）
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- **作者**: —
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- **链接**: https://www.pagerduty.com/blog/shadowing-customer-support/
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## 简介
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Zayna Shahzad, a PagerDuty software engineer, did customer support for a day, and she learned a ton. As SREs, we have the customer experience directly in our sights, so this kind of thing sounds like a really great idea.
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## 正文
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> ⚠️ 抓取失败：HTTP 404
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