22 lines
582 B
Markdown
22 lines
582 B
Markdown
---
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title: "WhatsApp Business API"
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type: entity
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tags: [API, Messaging, Meta]
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---
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## Definition
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WhatsApp官方提供的商业API，允许企业通过编程方式接入WhatsApp消息服务，实现自动化客户沟通。
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## Aliases
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- WhatsApp Business
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- WhatsApp API
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## Use Cases
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- 客户支持自动化
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- 订单通知和确认
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- 营销消息发送
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- 多Agent客服系统
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## Connections
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- [[Multi-Channel AI Customer Service Platform]] ← depends_on ← [[WhatsApp Business API]]
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- [[Instagram Graph API]] ← related_to ← [[WhatsApp Business API]]（同属Meta商业生态） |